CVS

"Not even worth 1 star. I went online and scheduled a vaccine appointment at the hannibal location. . Got a confirmation text. The day of my appointment I got another text reminding me of my appointment. Drove 35 miles from home to the store and was told when I got there they aren't doing vaccines anymore and that for some reason corporate had never taken down the scheduling system. I total waste of gas and my morning. We moved our perscriptions to another pharmacy and will never set foot in there again !"

"This has to be by far the worst pharmacy I have ever delt with. They are extremely slow and everytime I come to pick up my prescriptions they never have them all ready and they tell you to come back in 30 minutes then when you do come back they don't even have all of them done and expect you to wait another 30 minutes or more to get get the rest of your medicine. This place is poorly managed and extremely slow. I would recommend to anyone to find a different pharmacy to deal with. It seems like what management they do have here dontrey to fix the problems the have going on in the store."

"Very disappointed in Hannibal CVS. Have had several issues with them in the past. Today, I went to pick up my meds that were sent in yesterday. They told me it was going to be an hour wait. When I asked about when they were sent in, she said that they were two days behind. I would not have mind waiting, but I had to go out of town and couldn’t wait around. So, I asked if she could just transfer the medication to where I was going. She then said I could just go to that CVS and tell them I needed the meds transferred. I told her that I would like her to do it and she refused and said they have the same system as they do. I understand, but I didn’t want to have to wait for them when I got to where I was going. Luckily, I was able to call the other CVS, and I can get my meds tonight. I understand being short staffed and that’s not why I’m upset. I’m upset because the cashier could have just as easily done it for me and she refused to help. It’s to the point I want to use a different pharmacy because I’m tired of being treated poorly."

"Going on almost a week without my medication because they always find some type of problem with my prescription and instead of calling as soon as they get it they just ignore it. They don’t even contact my doctor to resolve the “problem”. Or they’ll lie and say it’s ready but when I go to pick it up there’s magically a problem or they don’t even have the medicine. The women working back there are also rude and nasty. When I asked for a phone number to file a complaint the lady got even nastier and told me to complain about my doctor instead and practically hung up on me. As soon as I can switch my prescription to another pharmacy I definitely will."