Sam's Club Tire & Battery

"I have gotten tires at Sams in the past and was pleased! BUT today I had a very disappointing and unacceptable experience... After ordering tires and making an appointment over the phone with a real-life-person tire associate, I drove an hour to the appointment to get my tires put on only to find there was no appointment booked for when I was told. This alone was incredibly frustrating, but the worst part was the terrible customer service in the tire department. The associate at the tire counter was very rude, unapologetic, impatient, & unhelpful. He did not listen to me, and tried to reschedule me (at my initial request) for times I specifically told him would not work. I had to repeat times that I could try to make an appointment again, twice. I finally ended up talking to a manager and team leader that were very apologetic and kind, but I ultimately cancelled my order due to the experience. Prices are ok, but if you are looking for any kind of customer service, please find another place. I will not go back again."

"I bought a full set of tires for my suv a couple months back and they’re doing great. Great tires for an even better price than anyone around. Installation was completed while I shopped in SAMS. Employees had great customer service! Thank you!"

"Raheem at Sam’s Club tire did a great job for us today! We we’re driving from St Joseph back to our home town in Iowa with a trunk full of presents, 4 people and 3 dogs when our tire blew out on 74. We limped into Sam’s on our donut and Raheem fixed us up right away. He understood the urgency of the situation (no where to go with all the animals) and got us in right off the bat. Thankful for him and for the team!"

"Phenomenal service!! After a long day of getting stuff ready to pack to move hours away, we noticed we had a flat tire. Took the tire into Sams and told Jason about our situation and he squeezed us in just 20 minutes before closing! Jason and John were very helpful in fixing our flat tire and getting us in before they closed. They really made a difference and helped me be able to move in! Thank you for all of your hard work and service!!!"

"Went in to get a tire plugged. I did a little shopping while I waited and they had it all done in perfect timing while I was just checking out. The tire on the BMW 750i is as good as new. Fast and friendly service."