Neal Auto Parts

"I searched for an engine for my truck for months before I came across Neal Auto Parts not only do they truly have everything you could need but also a great online app and most of all when you call the most awesome staff of knowledgeable people. I want to give a big shout out to Josh who heads up the online orders for all his help in making sure that my transaction was taken care of in detail which for me being in Florida made this experience worry free. Josh thank you so much I will be bragging and I will most definitely will be recommending you to all my gear head buddies Karla in Florida"

"Greatest buying experience I have ever had!!! I ordered the wrong transmission. Josh reached out to me. Let me know. I think your vehicle isn’t compatible with our transmission. Found me the right transmission and worked with me for at least a week straight. Awesome company!"

"Ordered a sideview mirror from Neal Auto Parts. Josh reached out immediately to review and confirm my order. I ordered the wrong part. My fault! I reached out to Josh. He replied promptly and assisted with my return. Josh quickly issued a refund upon receipt of the part. Josh was very helpful and courteous. I would definitely use Neal Auto Parts in the future. Thank you, Josh!"

"One of the best consumer experiences I have had. I needed a new door for my car. Every place I looked at was either local pickup only or they contracted with carriers that could only deliver to commercial, not residential, addresses. Found Neal through a generic Ebay search. I emailed inquiring about the door I needed. Josh got back same day with the part number and a link to the listing. He took time to check my VIN and color code to make sure the door would work. Once all checked out good I went ahead and ordered. Their carrier does deliver to residential addresses and the cost, even with shipping, was about $100 under the nearest competitor. The door arrived faster than I can get a routine letter to the next town. Well secured and cushioned on a pallet. The part itself is like new. Already pleased with the service I got an email from Josh a couple days later to check to make sure I received the door and if everything was in order. Let me say that again....I got a follow up email from the staff asking if everything was good. You don't see that often, if at all, now a days. Of course YMMV but I highly recommend checking these guys out if you need parts for your car. I was a great experience from start to finish."

"Sadly i have to give them 1 star just so i can share my experience because they dont even deserve that, these guys have NO idea what they are doing or selling, bought a part from Lance while discussing the same picture on parts list he sends me a wrong one, week later we discuss it again i email him a picture of mine alongside the one he sends me, guess what week later i get another wrong part! Never ever will buy from Neal Auto Parts and you should stay away too if you think your time and money has any value. UPDATE: THEY ARE MISLEADING THE READERS. Sent wrong part TWICE and then was told with an attitude to return it for refund. I have attached the pictures for reference. Wasted 14 days with these guys."