Walmart Auto Care Centers

"They must stop lying about their timing of 7 AM start time, their operator and technician never show on time, you always have to wait for them to start work. If you go any other time other than morning they are fully booked for day."

"Showed up at 2pm on a Friday. Waited five minutes for Michelle, who complained about management above her for three minutes before helping me. Then was told that they couldn’t fit me in, that I would have to come back. Then walking away, she yelled “SIR, I THINK WE CAN SQUEEZE YOU IN!” I thought to myself, “Awesome, maybe this service isn’t going to be to bad!” I was told that my vehicle would be done by 4pm but they didn’t start working on it UNTIL 4pm but I finally got to leave at 4:30pm. Michelle has zero customer service skills, she should be removed from her management role for disrespecting upper management in front of customers."

"They did a great job. I had a long wait until my truck was done but they were short technicians. The tech that did my truck informed me verbally and was on my receipt of other work that was needed. The tires were a good buy and the work & attention to overall inspection was excellent. You all did a great job."

"Came in for a simple flat fix at 8am sharp. Department is a joke. Three and a half hours later I had to finally call a manager. During this time, the department lead had 2 meltdowns, got into a physical altercation with a woman, then proceeded to scream at the employees in the garage, cussing and yelling until finally he abandoned the apartment. Yes, the department was left with NO ONE in charge. Meanwhile, I asked two other employees who were wandering around aimlessly to please call over a manager, who never showed up. My car was first in line, yet it was 'bumped' to the back repeatedly because other customers kept making a fuss. Totally unprofessional behavior from start to finish. Please go elsewhere for auto work, and remember that these guys are working at Walmart because they couldn't get hired to touch a car elsewhere. Worst of the worst."

"Took over 5 hours to get a patch put on a tire, we were the second people in line when the store opened pulled my truck right in then took 5 hours to do the work we saw multiple people doing nothing and after 2 hours the entire staff went on break for an hour, I could have been more accepting if at minimum they would have let us know it was going to be a long wait. Multiple people there complained to manager and many left I would not ever get anything done there again it was very frustrating to say the least"