Audio Visual Electronics

"My felting machine stopped working. I stopped by AVE with the machine to see if they could possible and hopefully repair my favorite crafting machine. With the repair being a super reasonable price, It ended up to be a bad plug and they ordered it, fixed it and put it on, the turn around was amazing and I was expecting it to be until the next week. I was able to pick up the next day and it works way better even when I had it brand new!!! Thank you so much for the fantastic customer service and fixing my favorite felting machine and its plug!!!! I would highly recommend their services!!!! It was nice something so simple could be fixed without having to buy brand new again! A little fix it shop that can be trusted!"

"Had a TV that was just a bit over a year start to have 1/4 of the screen being off color. Due to COVID the exact same model was literally 2.5 times what I paid for the orginal. Decide to do somthing I did not think was even a thing anymore and took it in to be repaired. Their price was fair, service was fast and the people honestly knew there stuff. They seemed to have knowledge on a ton of electronic subjects. Going to take in another thing here in the next week. They are worth give a chance too."

"We have been taking items to AVE for over 20 years. They are always courteous and professional, and sometimes humorous. This last visit was to troubleshoot our 42 inch flat screen. The fix was only $130 but the TV was six years old, so we decided to not have it repaired. Not only was the troubleshooting free, but they disposed of the TV at no cost to us. Thanks so much for all of your help!"

"I like to use local shops for both purchases and repairs when possible. I had used Audio Visual Electronics & Mr. Micro-Repair many years ago for a microwave repair which was a little pricey, but the work seemed okay, so worth going back. On July 17, 2018, I took my Yamaha CD player in because the drive belt was broken. I was not able to find a belt locally...and I was not comfortable ordering one on-line because the kits were a little pricey ($20+), and I wasn't sure of exactly what I needed. I was told that the shop was a little backed up, so the repair would take six weeks or so to be completed. I was then charged $40.66 as a tech service including tax. In mid-September, I called the shop; the woman who answered the phone was not able to give me the status of the repair...and I asked her to call me back when she found out. About ten days later, hearing nothing from the shop, I called with the intention of saying I wanted the machine and my deposit fee back. I was told that they had taken a look and were seeking the right parts. Almost two weeks later, a message was left on my phone to call the shop. I did so and was told that they would order the parts, and then a message was left telling me that the total would be around $88. I then called back to say go ahead and fix it... Two days later I got another message asked me to call, which I did. Again I was told that the repair could be made for $88. I AGAIN told the tech to fix the machine and let me know when it would be ready. Around October 4th, a message was left that the machine would be ready on Friday. I went over the following Monday and was told that the belt had been replaced the the machine cleaned. I hooked up the changer the following morning and when I opened the drawer to install a CD, I found dust inside the tray...so I decided I'd better wipe it out before putting in CDs. After much messing about, I got the machine set up and it worked as it should. I will not return to this shop for any future repairs. They did not keep me in the loop concerning repair times, and while the belt is certainly doing its job, I find the cleaning to be slipshod. Looking back on this experience, I think I might have been better served putting the $94.16 I paid AVE toward a new machine. At least a new one would be clean coming out of the box."

"Evaluation fee is reasonable. Found no fault in my amplifier. There was a little confusion regarding the paperwork that would be provided (showing testing/work on the amplifier), but we got it straightened out. I am going to test my amp again in my home system...possibly I had a system issue rather than an amplifier issue. I'm glad that we still have audio repair shops like this around...there aren't many left! Overall, I am satisfied with the service and responsiveness from this company."