Hardee’s

"They close at 10:00. However, we put in at 9:45 lights and everything were still on. They shut the lights off on us and told us through a pre-recorded message that they were closed. Never experienced such awful service. Or lack thereof tbh. There is also consistently a 5 to 10 minute wait for something fresh, supposedly every single time"

"I had my husband stop to get some Raisin Cinnamon Buscuits, of course it was closer to lunch-I explained to the counter girl--we don't have a Hardee's close to us--she said I will make you some--I was very happy, bought 4 of them....I gave her a tip for doing that for me, she said we need to get rid of them anyway, so thankful to her!!. That's what I calll good customer service!. Thanks again for making my day!!"

"The five star service rating is for April and Dale specifically. The service I received when I ordered was great. The food was good too. No problem there. Most of the time when I order Dale is the employee there that takes my order and hands it to me. Super friendly dude. No issue at all with him ever. This time though, I forgot my wallet at home and my digital wallet wasn't working either. My fault. No worries. I went home and grabbed my wallet and came back and paid for my food. A different employee rang up order as individual items and tried charging me over a dollar more than what I was previously being charged. I called him out about the price and frustratingly fixed it. Curiously, I then asked him how often he rings things up individually and not as a combo, and then he rudely threw his hands up turned around and walked away before I was even done asking my question. Dale handed me my food after that and apologized in Cody's behalf. That's not how customer service is supposed to work."

"I come in here maybe once or twice a week for breakfast, and the morning crew there are wonderful people! The food was okay at best, but the service hasn't been bad for the past couple of months."

"Firstly, when we pulled up to the speaker, right off the bat the order taker was rude, then, we asked about the 2 for $5 they have right now, we asked for two sausage and two bacon, to which we were told “Bacon ain’t one of them” in the rudest tone ever. Alright, cool, we didn’t know, let’s get sausage, egg, and CHEESE (emphasis on the cheese). We get our total, pull forward to the window, get told to pull forward because our food wasn’t done yet. We pull forward, get our food, check it, no cheese. We told the person who brought our food, who was still outside, that our order was wrong, she then tells us cheese is an extra cost. Understandably we are frustrated, so we just put our food back in the bag and drove off. We did say out the window how they were just rude. Because they are. This particular Hardee’s just SUCKS. I’m sure they read these reviews and laugh, but it’s seriously not hard to just fake a smile and an apology. It’s basic customer service, been working in it since I was 15."