R Grotto Ristorante 710 La Salle Street, Ottawa, IL 61350

"We had high hopes for this restaurant because of the reviews and the reviews are lying to you. We got our drinks and when I ordered our waitress didn’t even know what they had on the menu. I ordered a “dinner salad” which comes with “homemade dressing” and when I ordered the waitress didn’t even know that it came with that dressing so I asks for a balsamic vinaigrette. The salad came out looking like it came out of a bag from the grocery store, with a single slice of cucumber, single slice of tomato, a packaged saltine crackers, and the “homemade dressing” was just plain basic vinegar. We thought the pizza we order could make up for it but it just went downhill from there. They served it on a circular cardboard piece like it came out of the frozen section. No plate no nothing. It was so greasy and sloppy and the “chicken” was cubed like it came out of a can. It seemed like it was frozen. I called the manager to tell her we cannot eat this and she started arguing that their pizza is not frozen and she disregarded all the other issues. I’m sorry but this should be on the next Gordon Ramsey kitchen nightmares."

"MY BALLS WERE HARD. No seriously, the meatballs in the spaghetti were hard. The spaghetti itself was great! I also ordered a buffalo chicken wrap, the flavor was on point, the spicy kick was there, the crunch of the lettuce was there, but my tortilla was soggy. It turned into a salad instead… The fries were great! The hospitality was friendly and helpful. The atmosphere was what you expect from a small town Italian restaurant. Cozy. And finally, the flavor was there, but consistency could improve."

"Great place to grab a late night pizza in small town America! Loved the deep dish! Good size portions at a great price. Service was wonderful! If you are a fan of cheese curds, give theirs a try, you won't be disappointed! Will definitely be back!"

"Ordered the deep dish Monday night special. Had it delivered and it was timely and hot. Pizza was great for the price... altho we got sausage instead of the pepperoni that we ordered. The sausage was decent, so not a problem. We will definitely order again :)"

"We were excited to try the place based on the reviews and menu but this place desperately failed to live up to the reviews. We both ordered food that had the meat sauce or what ever you call it, that was the worst sauce we had ever ate. It was dry, bland, and flavorless. We were both so disappointed in our meals. We both left the restaurant hungry and disappointed as neither of us finished our meals it was so bad. Really wish we never set foot in the restaurant and wasted our money. Avoid this place!"