Avita Alamo Heights Apartments

"We moved to Avita 3 months ago and are very pleased with our living experience. Our apartment is in great condition, is very nice, and feels like a home! Maintenance responds quickly within 24 hours for non-emergency issues. We rarely need to place work orders which is a nice bonus! Management communicates well to the residents. As apartment renters in AHISD, Avita is our favorite!"

"If there were negative stars I would leave them. Absolute nightmare of a year living at Lantower (now Avita). Our cars were broken into several times, and finally, one of my vehicles was stolen from the garage (the gates never function). Loitering activities are absolutely disgusting. Non-residents breaking through the fence, partying on the grounds all night, leaving alcohol bottles everywhere. No sense of safety or security. I have lived in "less" desirable situations and felt more secure. The management is first class rude. Non communicative, unless they want something from you. Best thing we did was leave. We were timely paying tenants that followed the rules and accommodated anything the staff needed. DO NOT MOVE HERE. It looks lovely, and the layouts are in fact fantastic-however you will not be able to enjoy a moment. God bless the maintenance staff. They are incredible despite being overworked and understaffed. Oh, and if you want even a cent of your deposit back, start by not initiating a contract to begin with. Anything you do get returned, do not expect to be refunded in a timely manner."

"I've been at Avita apartments for about 3 months. So far it's been a nice place to live. The apartments are nice, with perfect space layout for me. If I've had any issues the front office has responded in a timely fashion. The amenities are a plus as well. Management has different activities for the residents to participate in. They maintain the breezeway and elevators well. There have been a few issues with trash pickup, but that was beyond the control of the property management. They kept us updated and accommodated us as best as they could. Hopefully things will continue to be well while living here."

"Would give zero stars!!!! Terrible property management with no communication or consideration for the tenants. Valet trash service is a required monthly fee, however, it is often not picked up and management blames the tenants for the overflow of dumpsters when in reality it failure to maintain the most simple coordination with trash services. On top of that, management sent an email stating they will now fine residents that don’t follow they trash pickup policies (must be in bin, cardboard must be tied, etc.) though none of this is detailed in the lease. Illegal fees for tenants by creating post lease agreement fee adjustments with no addenda or gained agreement signatures. ABSOLUTELY DO NOT MOVE HERE FOR YOUR OWN BENEFIT! Gated community yet the gates are always broken, poor upkeep of dog park, broken safety exit signage in the parking garages with exposed wiring. Pool was not available for a large portion of the summer do to poor upkeep and unsafe chemical levels."