Cypress Cove

"If you roaches and rats and a lady screams outside your window, that all she wants is food, which i feel bad . And have 72 or more vacancies because a roach crawled into a little boys ear and got infected, and I don't know what happened after that, but overall, worst apartments ever"

"Want your apartment and car broken into? Then this is the place for you! This place is garbage and the management sucks since I have been here lost count of how many Property Management either been terminated or just quit they will lie to you don't do anything will not repair anything that is broking. The office staff is horrible. A Lot of attitudes. And they lied about who is the manager there. This one said her name was (Angel) and she first said she was the manager...then I called again and she put her assistant (Gina) on pretending to be the manager. Very rude individuals."

"As of 9/26/23 The manager Susan does a wonderful job. Maintenance request are addressed now. Past management didn't.. Susan is hands on and boots on the ground checking and actually has time to speak and talk with residents while she is constantly working to address our issues it's great Finally! Sometimes we Don't have a maintenance person but Avelino returned and is working fast to turn around the property. Since 2015 Susan is the best. we have gone through many many managers. I’ve lived here since 2015 it’s been great! Though now we are renting to more families and I fear the complex is going to be rundown because the smaller kids are allowed by the parents to play at night in the breezeway and at my door especially and not sure where else it’s become noisier !"

"Apartments are fair; Susan, Francis and maintenance do an amazing job, but can only assume they get little to no support from corporate; Units are nowhere near remodeled or new; just fair Pros: location Cons: your vehicle WILL get broken into! Please understand! WILL 100%! And it will be on a day that you’re running late or whatever; maybe even stolen! You’re packages will get stolen if left at the door! Again, understand! Homeless walk the property at all times of the day and night! You will get solicited! DO NOT walk alone at night! If it thunderstorms, power will turn off! Longest, 15 hours April 2023 ( Feb 2021 winter storm 5 days) I am hopeful that the owners realize that sometimes you have to cut your losses and go; remodel units 100% and rent as completely remodeled; or sell to an investor; Many apartments are available and you should wonder why so many are available;"

"So they had me waiting two months for a unit. Never communicated with me throughout the two months. Every time I called they were so disrespectful. When they finally had a unit for me it was NOT make ready. An they still tried to move me in as of April 5th and I believe it was until 207. Quickly noticed that the unit wasn’t ready and very uncomfortably and unstable. Base boards looked like mice been getting through them. Plus water damage to all cabinets. Roaches everywhere both alive and dead. Bathroom Ceiling was molded and leaking. Then they tried to act like it wasn’t a big deal nor did they no where the water was coming from. Supposedly the unit upstairs didn’t have a leak. An I paid $15 dollars for an application $150 deposit and $722 for rent as of April 5th 2022. An on April 8th The manager Monica the property manager offered me my money back due to not been able to fix any of the problems. An not having any other units available. I agreed and returned the keys. I never moved in and returned the keys back to Monica on the same day April 8th 2022. I then found a much better place and moved in then very next day April 9th. Richard whom suppose to be the one handling my refund. But yet haven’t heard from him. An he hasn’t returned any of my calls. I don’t understand why he would be handling my refund when he is supposed to be a property manager at a different property. I’m requesting for corporate to refund my money reach out to me as soon as possible please and thank you."