Bastrop ISD Health Center

"IF YOU CARE FOR YOUR KIDS DO NOT BRING THEM HERE!!!! Where do I start first of all Rebecca is extremely rude and lazy she makes appointments when they’re not open and she cancels appointments out of no where. I had made an appointment for my newborn screening this lady made the appointment at 7:45am knowing they open at 8 and didn’t show up till 8:30 and for her two week screening she called me after hours to confirm my daughter’s appointment I missed the call she left a voicemail stating that she was going to give the appointment to someone who needs it more. Ok that’s just the receptionist now onto the tech they have there this man is horrible with kids and Lordy Jesus he smells so bad. He has no idea how to treat a child for my other daughters 12 month screening she needed a finger poke this man was so rough with my baby he would not stop squeezing her finger and twisting her little arm we had to yell at him to stop because the first few times I told him he didn’t listen. Now on to the pediatricians. The older pediatrician should probably retire she introduced herself at least 5x asked what we was there for multiple times and then asked what she should prescribe my daughter she then forgot to prescribe the medication I had to call in everyday for a week to remind her to prescribe it. The dark haired pediatrician failed to tell me that my newborn has a murmur I found out when I took her to her new pediatrician. To top all this off the main person who runs these clinics doesn’t care I called to report the clinic and they said sorry you experienced this but I don’t seen what’s wrong. I honestly do not understand how they’re still up and running as a clinic"

"My daughter just started taking my grand babies to this clinic and tbh it has been the worst clinic we have ever been to. The lady that is in the front makes sure that we are there 15 mins before our appointment but she shows up very late and was rude about me asking her how they expected patients to be early but she can not be on time. The lady in the front called my daughter at noon on a Friday ( this clinic closes at noon on Fridays) to confirm an appointment and because my daughter ( has a new born and a 1 yrs old) was not able to pick up the phone call and confirm( the appointment was made just days before) the appointment when she called the lady ( Rebecca) said she was canceling my grand babies appointment to give it to someone who really needs it! Because of how many problems we have had with the front end receptionist my daughter would have really bad anxiety before taking her babies to this clinic."

"Definitely great service and friendly staff! Would definitely recommend. First time going there. It was a little hard to locate. Signage is limited and not visible enough with address being an accumulation of many offices/buildings."

"Dr.McAvoy is so nice and genuinely listens to my concerns as a first time mom! im glad we found a caring provider for my daughter! the clinic is always clean and the team doesn’t keep you waiting for your appointment at all!"