Great American Steakburger

"Becarful with your food. Got a peace of paper towel out of the burger. Got grossed out and the managers deducted the plate from bill but didn't care much after that . Grossed us out and everyone around us. Never coming back again. Rather have a burger from a fast food joint that this trash place"

"First time at this establishment (West side location) and it was NOT a good experience at all. We get seated and we are told our waiter will be with us shortly. About 10 minutes go buy a girl brings us water and just says “hi” no other greeting, nothing, pours our water and leaves. Another 10 minutes go by, the manager comes to our table and takes our order and lets us know that our food will take about 30 minutes to cook because of how we wanted our meat cooked (which is no problem). The bread, our drinks, and appetizers come out we FINALLY meet our waiter and again we just get a “hi” nothing more he doesn’t come back to check on as all. The ONLY person who actually interacted with us was the person who brought out our food and cut it for us. We asked for the bill shortly after and the receipt paper was just handed to us, it wasn’t put in their normal receipt holder. I don’t know if I’ll go back but, I do want to give thanks to the guy wearing the training shirt on, I asked for steak sauce and he brought them to us."

"one of my favorite burgers out there, I really like the meal and now definitely I will go back to try other plates. The burgers are very well served, they are BIG and are cooked perfectly as asked. I tried the hawaiian one, very good. The spicy sauce IS spicy. Watch out. We seated outside, is a very nice area and we got served very well. Nobody forgot about us and we always had a glass full of water."

"I may have already posted a review before, but they are deserving of another. Awesome and consistent food! Friendly and efficient service! Spacious and accommodating atmosphere. A wonderful menu full of choices for everyone. Wheelchair accessible! Kid friendly! Family friendly. Large crowd accomodations with advance notice. Managers so nice and welcoming! A smooth running machine with amazing food! Highly recommend! (Don't confuse them with another restaurant of a similar name - this is the best, the one and only we'll go to!)"

"Just wow. We tried a couple restaurants in El Paso and they were all bland. We almost wanted to give up and decided to try this place out. The cook on my blackened trout as well as the seasoning was spot on. My husband also agreed his steak was probably one of the best he's had. Even the pineapple slaw was good although at first I was skeptical. We finished with the brownie sundae( the texture was more like a cake but still good). The nice thing is they will donate the entire purchase price of the brownie sundae (or float) to their employees in need. The staff was awesome too can't say enough about this place."