BellVille Urgent Care - Katy

"Had the best experience. My husband and both my kids were taken care off. Adela from the front desk made us feel comfortable and made the process super easy. Very sweet."

"All my kids have been feeling under the weather this last week. Come to bellville urgent care in Katy they got me in and out so fast . Turns out strep is going around really bad . Thank you bellville urgent care for always being so amazing, loving,caring and most of all getting my children back to health!"

"Fantastic Experience at Bellville Urgent Care in Katy! I was seen by Felicia, the nurse practitioner and she was wonderful! Felicia was warm, kind, listened to me on what was going on medically, gave treatment, answered all my questions patiently, and reassured me on my medical concerns. Dora, the admissions person was so friendly and helpful with submitting all my paperwork and checking in to see the nurse practitioner Felicia! I highly recommend Bellville Urgent Care in Katy for any urgent medical needs. Jenny Offenhauser"

"So after my interaction at the clinic, the Practice Manager reached out to me personally to get my side as well as his staff side. First off, the fact that he even asked if I was seen and how I am feeling, made me feel like he cared about my health. I appreciate him for that. I am new to this area and really wanted to get care due to this persistent cough I cannot get rid of. A little compassion goes a long way. Especially when you have the flu. Thank you"

"Update: The Practice Manager personally called me to apologize for the experience, and the PM and CEO talked with the doctor. It appears it was a misunderstanding due to cultural differences. I’m grateful that the management cares about the experience and tried to resolve and rectify the issue. The doctor was also apologetic for the misunderstanding. These things can happen, and not a big deal. Original: My son was misdiagnosed here and the doctor came off as rude asking my wife if she’s Afghan because she was sitting quietly, he said Americans are usually loud. SIR, our son had a fever of over 101 for a day, you think she’s going to be partying or something in the urgent care? He had a fever and they tested for flu which came back negative. The doctor then checked his ears and said he has an ear infection and prescribed an antibiotic. I was talking with my son’s pediatrician as well, and he said my son’s fever can’t break after just one dose, and he told me to pause the antibiotics. His pediatrician checked him the next day, no ear infection, it was the flu. It was just too early to detect at the urgent care, nonetheless, why send us on our way with a misdiagnosis? The staff at the front desk is very nice though."