Lice Clinics of America - Sugar Land 1531 Farm to Market 359, Richmond, TX 77406

"Ally and the whole team at both locations are amazing!!!!! What they do is litterly a miracle. Myself and children have struggled so much with live for tears and this place is the only place that has ever helped. Ally personally reaches out and checks on my children after treatment. My one child is very tender headed and they took the time and patience to not hurt her while combing. Which I had never been able to do. Ally and the whole team is so sweet and professional. I'm so thankful I found this place I will recommend anyone to go here. They are knowable and explain everything. I couldn't ask for better service. My kids are mixed and they actually knew how to not ruin my daughters hair which I really truly appreciate. I couldn't thank these people enough."

"My recent visit to this lice clinic has left me deeply disappointed and concerned about the standards of integrity and professionalism upheld by the establishment. Upon my arrival 29 days ago, I was alarmed to learn that the technician herself confessed to having nits and a live bug, raising immediate questions about hygiene and cleanliness practices within the clinic. Despite experiencing persistent symptoms of lice following the initial treatment, I was assured by the owner to refer to the after-treatment paperwork and dismiss any concerns. However, as my symptoms persisted even after 29 days, I reached out to the owner for a recheck. Technician still has nits and removed a live buy today…. During today's recheck, the technician displayed a reluctance to acknowledge the presence of nits in my hair. Despite my efforts to point them out and verify their appearance online, the technician initially provided inaccurate information and only relented when confronted with evidence to the contrary. Even after identifying a hatched nit under the microscope, the technician adamantly denied the presence of lice, insisting that I did not require retreatment. This refusal to acknowledge obvious evidence was deeply concerning. Especially because she rechecked my son about 9 days ago, while i was out of town and told my husband he had dry scalp- despite symptoms of lice. Upon contacting the owner, Alley, to express my concerns, I was met with a dismissive and unresponsive attitude. Despite providing detailed accounts of the technician's inconsistencies and the failure of the treatment, Alley remained steadfast in her support of the clinic's practices, her perspective of the situation (even though she was not present at the lice clinic today or previously), and refused to acknowledge any wrongdoing or offer a statisfactory resolution. Furthermore, Alley attempted to justify her stance after I suggested to end the unproductive conversation she responded by literally labeling me defensive, disregarding the validity of my concerns and experiences. This dismissal of my perspective only added to the frustration and disappointment of the situation. Alley mentioned that I didnt need a recheck, because the technician didnt find a live louse today. I informed her that my initial treatment there was not a single louse found prior to treatment either…but the discovery of a single louse came after the treatment, it was seen on the equipment. Again, used after the treatment. This further undermines the clinic's credibility and adherence to promised treatment protocols. In addition, the insistence on charging a recheck fee despite the evident failure of the initial treatment highlights the clinic's profit-driven approach, prioritizing financial gain over the well-being of its customers. Overall, my experience at this lice clinic has been profoundly unsatisfactory. The lack of honesty, accountability, and genuine concern for customers' well-being make it clear that this establishment is not a reputable or trustworthy place for lice treatment. I strongly caution others against seeking treatment here."

"Literally super hero life savers! The sweetest people ever!! We were in and out in less than 2 hours, they made my daughter feel so comfortable, can’t recommend enough!"

"Ally and her staff are life Savers and amazing!! Quick response time late to get an appointment set up. I had texted her well actually I had called her late around 10 almost close to 11 at night she responded back on a text message letting me know what I needed and she was able to have an appointment as soon as possible by 2 PM. She recommended me to also get check myself when I went to the clinic when we got there it was a full experience my daughter loved it. She was amazed, but all the princess Disney. hairbrushes she loved it because she was like a salon getting her hair done. It was really easy getting there to the appointment and getting the whole process treatment together. I feel very comfortable and welcome. I will really recommend this place. You can also get her a call anytime she will respond back to you real quick on text message and you can ask her any questions or concerns that you have and she also will give you, a list or guide with step by step on what to do after the treatment Thank you again I really recommend this place and the prices are awesome my mommy worries and concern And my stress were gone after this treatment."

"The staff here are amazing!! Quick response time late on a Saturday to get an appointment set up. This was great especially when this momma was stressing after finding lice in my child's hair on the weekend. At the salon, Christine was fantastic! The whole process was so easy. She made us all feel welcome and the visit was quick. My daughter especially liked to setup like she was a salon to get her hair done. I would highly recommend Lice Clinics of America if you are having any concerns. Get setup on a plan, best thing I've ever paid for!!"