Upper Valley Family Clinic

"Definitely not recommended Had an appointment with my daughter at 9:15 and it is 11:30 and still waiting service is terrible if you have options please just look for another clinic and save your self a bad experience, or just be prepared to waste half of your day in the waiting room looking at their long faces if I could give them less than 1 star I would plus they don’t have a hand wash station on the waiting room"

"This is one of those drive through clinics where they do the absolute bare minimum and have zero courtesy. The np comes off as very incompetent and dull in the head. Don’t expect any personable service or a custom tailored experience. These kinds of clinics exist bc our infrastructure in hard to reach places is garbage."

"The only reason I came here was because the great reviews, but now that I have been a patient for a couple of years I would not recommend this health care office. Firstly they never answer anything such as the phone or emails or even the portal to message the office. It has never been like this but recently it has changed. The NPs do not care if you have any worries they just send you away with different medications and no blood work or no referral to see anyone after visiting the clinic constantly. I had to go to the ER multiple times since the medication the NPs prescribed did not work. I used to have a great experience at this clinic but now it has changed for the worst. Please find another clinic that actually listens to your concerns."

"Took my mom here because she was vomiting green and in excruciating pain in her stomach and all she got was a urine test and blood work done. I asked if they could give us an idea of what was going on and they said no they just treat the symptoms (which the medication given was of a UTI) and to go back in a week for blood work results. My mom ended up in the hospital that night and has spent 5 days and counting getting treated in the hospital. She didn’t even get pain medication or anything. How was she supposed to go through a week of pain and vomiting. It’s just terrible. I don’t recommend this doctors office Update: My mom required major surgery for a bowel obstruction. This could've been a very serious outcome fortunately my mom asked to go to the ER that night. She should've been sent for scans immediately. Not treated for a UTI. My biggest fear was a ruptured appendix or gallbladder and they didn't even check for any of that which was her symptoms were in line with."

"I had to go to the doctors for my check up. This doctors office was very nice! The doctor took their time with my baby boy and I. I told them about some heart palpitations I was having, and so they did an EKG right away. Drew some blood to see if anything else was off. The front office ladies were also very nice! I always get nervous at doctor's offices, and they made it super easy for me. I love this place so much, and will definitely trust them with my family's needs."