Fino's Rainforest

"Bought turtles from Fino online. This was my first time buying turtles from Fino’s Rainforest. The owner and his son were very helpful. More importantly, turtles are super healthy. Will definitely buy more from them again."

"Do not buy from this store or company. I ordered $500 worth of inverts off eBay and never heard a word afterwards. I’ve talked to the father who owns the shop and he said that he would call me the next day and never did. I’ve asked for Anthony to cancel my order on eBay and he will not respond. I’ve called the father several times and he won’t answer. I don’t understand why it’s so hard to cancel an order. It’s because they are scamming people online for their money."

"Super great environment, staff is very knowledgeable. if you are a first time goer and you go soon after this review is made, do you know that they have been moving and have a lot of things going on right now, but once they get up and running, their selection is always amazing and they always have a very diverse reptile viewing. fino’s RAINFOREST also has a zoo that you can visit and they will give you a full detail tour and show you a bunch of crazy cool animals many animals that I had seen for my first time in person was because of this tour that they provided. The people there are great. The environment is great. The mood is great, and the workers always have a smile on their face, when wanting to do a trade or wanting to buy, they are always very negotiable and reasonable about their prices and or trade, and if you only stop in one time to view, do not let that time be your judgment on what this business is able to provide. If you want to stay up to date on all of their animals, they also have a Instagram page that does a very good job at showing you what they have new in stock at the store. Would definitely recommend stopping by!"

"Nothing like what I expected. One of the most disappointing reptile stores I’ve been into. The lady who greeted me was completely unprofessional and had very little knowledge about most species. She even told me that she had to eat her ramen cold because if she plugged in the microwave one whole wall of animals will lose electricity and heat??? Why would you even tell me that lol. The reason this store didn’t get a 1 star review is because they have some animals you typically don’t see so that was nice. Overall it was kinda a dirty sad experience."

"Fino's just opened their Interactive Educational Program and it is amazing! nothing like this in El Paso and our kids loved it! They had the chance to learn, have fun and even touch some of the animals."