Material Handling Solutions LLC 4001 South Shary Road, Mission, TX 78572

"I purchased, reviewed the total in the cart and paid. Then a day later they hit my card for over $350.00 more for shipping cost that was not in the original agreed price. I canceled my order because of the freight cost, they added after the sale and now they want to charge me $200.00 for a restocking fee."

"Great company. Everybody is very kind and respectful there. They have a great customer service and solved all my doubts when I placed my orders. I totally recommend this company. I have been placing several orders with them and I can’t complain because they were keeping me updated with the information I needed on time."

"Completely agree with all of the negative reviews below... Then they send an order confirmation, then they immediately send a paid invoice and charged me $1131 for shipping!!!! I emailed and called them immediately requesting information of when the cabinet would ship, they said not till late next week. I then asked to cancel this order and they said there would be a 25% restocking fee. The terms and conditions on their website indicate the conditions of which a restocking fee applies., it idoes not apply to cancelling an order before the order was processed for shipping. If you just took the order and the 1 piece of equipment isn't scheduled to ship for another 7 to 10 days, there is no labor involved with putting something back on a shelf. Their public "Return Policy"... "Return Policy If you are not satisfied with a product, contact us within 30 days of receipt. A refund may be arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition, and are subject to 25% restocking fee. Material Handling Solutions LLC inspects all returns and reserves the right to refuse credits on damaged, misused or non-resalable items. Your only obligation is the freight charge and stocking fee where applicable, provided your return is complete with original packaging, all documentation, warranty cards, cables etc. Material Handling Solutions LLC reserves the right to authorize product returns after 30 days have passed from the invoice date. If the product is accepted after this period, it is subject to a 25% restocking fee and credit will be issued toward future purchases only." The charges have been disputed on my credit card. This is clearly part of their business plan. These people are scammers!!! DO NOT order anything from them ever!!!!!"

"The website clearly states "FREE SHIPPING" on the checkout page, then adds $385 for shipping upon order completion. Then they have the audacity to charge an exorbitant "restocking fee" when you cancel the order. WHAT A SCAM!"

"I bought a $178 table...they then charged me $235 for freight for a 2’x4’ box...said it couldn’t be shipped by ups or fedex which is a lie. It took them two months to get it here as well. There customer service is the worst I have dealt with in some time...I called numerous times with the promise of a callback or email and never received anything. Beware and DO NOT SHOP with these con artists. I must add to this as I just received a 280 lb arbor press (30 ton shop press) which was a decent size as well from Fedex. Now, I want it to be known that I was not charged an exorbitant shipping fee for this service as I was by this company. I also ordered this press after the table...and received it a month before the table...horrible company. If I was able to post pictures of Material Handling Solutions product, it would be the nail in the coffin. After over a month since I drove to the warehouse and personally picked up this product in the back of my Nissan Pathfinder( the package that fedex couldn’t deliver) these crooks have the audacity to contact me and state that there is a lift gate charge they expect me to pay...what liftgate? This company is a fraud as far as I’m concerned and I will be reporting them to the BBB as well. What a joke this establishment is. I truly hope that many read this and understand that I am a true man of principle and integrity...neither of which this company understands."