HCA Houston Healthcare Northwest

"Words cannot express my gratitude to HCA Healthcare. Every staff member has made this process smooth and helps remind me why I became a nurse. There still are people who care about their work and have compassion towards others. The anesthesiologist, operating surgeon, and the entire team were so equipped to handle the whole case with confidance. Words cannot describe the joy I feel knowing I had a great outcome. Nurse Debbie, Nurse Charlotte, Nurse Whitney and every other staff member that worked with me were amazing! Dr. Dawson, Dr. Ross, Dr. Thompson, were excellent ❤️"

"I agree with the last person. I know from experience. The people that are employees are mostly black or African. Rude and Retardation plays a huge roll.They are careless and very unprofessional. I was brought in by ambulance, worst mistake of my life coming here for the first time!! At this point it's 2:18 AM. I'VE been here around 12hrs. Apparently my ride came 4-5 hours ago and supposedly the front desk LAZY (STAY ON THEY PERSONAL PHONES) A$$ Nursing staff couldn't wake me up!! Are you serious!?!? That alone should let everyone know these people WON'T go the extra mile for nothing or no one, except they own. They let me fall 3 times. Like I stated before I was transported by ambulance pick up from work. I was unconscious at first. I just started learning and having seizures. So it's new to me. The hospital made me more uncomfortable. They lied for hours about calling me a ride. They don't care about the work or the people.... Most of these people are here for a check. Quite a few of them are holding position that they are not even qualified for, this is a disaster and a huge lawsuit waiting to happen. I will be contacting my lawyer in the morning. I was asked if I had an address!!! I was livid!!! Like are you serious!!!? Yes I do have an address actual more then one! But if I'd ask her if she had any REAL HAIR,I would have been wrong.... Right?! Screw this hospital!! They giving out more germ's and heartache then ANYTHING!!! OHHHH let's not forget how nasty that place was. From dry blood in the back area the waiting room and bathrooms we're just horrible. The two black African male nurses. They stay on they personal phones more than doing any work. Look like they hadn't been cleaned in days. Y'all this is a horrible place!! Don't take your DOG in that place. PLEASE!!!"

"My second time going to this location, had a great experience the first time and this time didn't disappoint as well! Everyone was extremely nice, I went in for a possible strep throat and it went by fast and easy! I hate those tests but the nurse was super gentle."

"This hospital emergency room waiting area smelled like urine and had trash on floors as if housekeeping never cleans. We waited in the er for 7-8 hours Dr.Rogers was the doctor she is so rough and rude. After she performed the procedure she sent my fiancé home with no medication for pain his womb was wide open. We returned the following day twice because she didn’t prescribe him anything for pain. She prescribed him something she preferred and not what he was previously prescribed for this same injury even after he told her that makes him very sick! This hospital need to do better it seems as if nobody cares not even the doctors it’s just a job to them. Not to mention the lady that do the cat scans came to his room and left out saying the nurse need to unplug his iv. She didn’t want to do her job that day either causing us to sit another two hours for a cat scan! His nurse Zoey was the best she did everything she could with all the pressure the Dr was putting on her. The doctor was even mean,& rude to the nurse Zoey! Shut this place down! The picture I added is covers used by sick patient that was left in the waiting area for hours!! Unsanitary!"