Vape City
1618 Spencer Highway, South Houston, TX 77587
Photos
Location & Phone number
1618 Spencer Hwy Suite b2, South Houston, TX 77587, United States
About the Business
Vape City is a premier vape store located at 1618 Spencer Highway in South Houston, Texas. We offer a wide selection of top-quality vaping products, including e-liquids, mods, tanks, coils, and accessories. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect vape setup to suit your needs. Whether you are new to vaping or a seasoned enthusiast, Vape City is your one-stop shop for all your vaping needs. Visit us today and experience the best in vaping products and service.
Reviews
"THANK YOU RUBEN for the awesome service you gave us! ESPECIALLY after having such a horrible experience at your edgebrook store! Now this is how customer service is supposed to be! I definitely would recommend your store to others. STAY AWAY FROM EDGEBROOK! Go see Ruben at the Spencer store!"
"I bought a vape that was advertised as one that will have 12,000. I'm a frequent buyer of Juicy bar so this one supposed to last twice more than a juicy bar, I got so angry when this pice of garbage when out on 3 days! Juiice bar last me 1 week and 1 day and the one advertised at the entrance of this shop that has 12,000 puf last me 3 day? I'm feel bad because they took me for a fool."
"Good selection and clean store!!! The customer service is awesome!!!! The guy here is very helpful!!!"
"Negative Experience with Vape City Customer Service I recently had a highly disappointing encounter with Vape City located on Spencer Highway. My attempt to seek assistance from a representative was met with extreme dissatisfaction. During the call, the representative’s behavior was unprofessional and unethical. The individual seemed disinterested, spoke rudely, and the call quality was so poor that I could barely hear them—quite an unacceptable experience. To make matters worse, it was evident that the representative was not in a suitable state to handle customer service duties. Their apparent state of being too stoned led to the abrupt and unprofessional termination of our conversation as they hung up on me. This level of service is not only frustrating but reflects poorly on the reputation of Vape City. I hope this feedback prompts a review of customer service practices to prevent others from enduring similar experiences."
"This store had great customer service. Helped me find the product I needed. Definitely will be back."
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