Sanitas Medical Center

"It is a challenge getting someone to help from the Meyerland office. I spent most of the day last Friday and today trying to get a question about a referral & authorization # answered. Olivia, who was very rude in not transferring my call makes me want to change from Sanitas to another health group. Her phone kept cutting in & out and she still refused to transfer me to another agent as if this was a game to her. She is not fit to be in the healthcare industry. She comes across as having a malicious attitude when insisting her way. She wasted a lot of time to exert power over a patient. Very frustrating."

"I have had the awesome experience and opportunity to be served by an amazing team. Mily and her team made me fill very comfortable during my process towards a healthier lifestyle!!! I would recommend Sanitas to my family and friends."

"Run run run! This was the absolute WORST Dr. experience I have had. I came to see Dr. Perez as a new patient at this location. Unfortunately my insurance was no longer taken at my previous doctor so I found this doctor online and thought it would be a good transition. Her reviews were not stellar but it seemed like she would be understanding of me. Boy was I wrong! I’m in a transitional phase of my life and having the right primary care is extremely important and a good doctor is what I was looking for in Dr Perez. Her bedside manner was absolutely disgusting. When she walked in she had an attitude and immediately told me that she would not be refilling my prescriptions (I had previously discussed with her medical assistant prior to the doctor coming in) that I have been taking for eight years that were prescribed to me. As a new patient I needed refills and blood work. When I asked why she was not able to refill my prescriptions she basically said that she didn’t want to and that they were controlled substances and basically labeled me for some type of pill abusing patient. I normally wouldn’t be sharing information like this but I hope it helps someone make a decision on coming to this practice or not. Definitely do not come here. this doctor should not be allowed to practice. The medications I was prescribed I have been on for multiple years and I genuinely am a normal person that just wanted my medications refilled so I could go on about my life. I am absolutely mortified by my experience at this location and dealing with this woman. I wasted my entire afternoon and was so devastated after this appointment I really wish doctors would be more careful on how they treat people because they can truly make or break someone’s day / life. I feel like the doctor did not care about me and put me in danger by her words and actions on this visit. Her hair and attitude was a mess, she was extremely sloppy extremely rude and unprofessional. She clearly does not take care of herself, I would not trust anyone that comes across like this woman Dr Perez as a medical professional to take care of me. I don’t recommend her to anyone! I was not well tended to by this physician. She asked irrelevant questions regarding my health. The actual location has good parking and it’s clean. Unfortunately Dr. Perez is the only doctor at this location and I really think the company should hire a different doctor that is able to hopefully be a little bit more educated on how to handle new patients and take care of people that actually walk in the door that genuinely need help. Awful awful experience from this doctor! She should be fired! I hope nobody else has an experience like I did. I also hope she reads this so she can understand that she could be affecting people very negative if she doesn’t change her approach and her job as a medical provider is to care for people."