UPS Customer Center
25 Transport Drive, Walton, KY 41094
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The UPS Customer Center located at 25 Transport Drive in Walton, Kentucky, United States, is a convenient hub for all your shipping and receiving needs. Whether you're sending a package, picking up a delivery, or just need assistance with your shipment, our friendly and knowledgeable staff are here to help. With a range of services available, including packaging supplies, tracking information, and shipping options, the UPS Customer Center is your one-stop shop for all things shipping-related. Visit us today and experience the reliable and efficient service that UPS is known for.
Reviews
"I didn't realize this place existed, I returned a boxed Amazon package here. I had the QR code on my phone and the package was on its original box. So I recommend boxing your return even if Amazon says you don't have to."
"My package was delivered to thr wrong adress amd woulnt let me file a claim and can't get ahold of customer service why have customer service if you can't talk to anyone people can't even find the right adress or to lazy to worst place for delivery never had this problem before"
"My package was suppose to be delivered 12/20/23 it's held up in transit. This facility is 40 miles from my house. Now isn't going to arrive until after Christmas. The sad part is it's a Santa gift for my 7yr old grandson that has a form of autism. This gift is the only thing he asked Santa for. I don't have the money to replace before Christmas, so this company needs to start explaining what it's the problem is with delivery why is packages held up in transit. Explain to me what I'm suppose to tell my grandson. UPS needs to do better then this."
"Ugh. Had to haul out into the middle of tim-buck-three for a package that should've been delivered to my doorstep. Dude at the counter was nice tho."
"I do believe they have a thief, working as a delivery driver I have had several packages say they were delivered to ‘INDEPENDENCE when in fact, they were not it was only after I had to file a claim through the shipper and UPS that surprisingly some of my items showed up a week or two later, but was never adjusted in the system. it happened again yesterday when it said my order was delivered at my front door and independence at 12:50 when in fact it was not my husband was home all day and where at in Independence did he leave it? Not to mention the poor customer service that UPS has on their 800 number doesn’t do anybody any good I tried to file the claim and it won’t let me, so what did he get away with my stuff? How is that fair? UPS, you need to get it together and start monitoring your employees or something this is getting ridiculous."
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