American Furniture Warehouse

"We shopped the beautiful Blue Tufted , bamboo feather seat and beige barrel Accent chairs in store and all items were ready within minutes for pick up. This store is Huge, staff is attentive and has tons of options."

"I purchased a king size bedroom set last week 01/04/2024 got delivered on last Sunday. but the delivery drivers was very rude they damaged my wall up the stairs and all of the furnitures was scratched, they was upset because the pices of furnitures are very salid, so they decided to pull the dresser on my carpet floor, I had to bring it to their attention that they damaging the carpet, when they turned the dresser over it was scratched on both side I refused to take it. I spoke with customers service they same time they was delivering.keep in mine also paid to disposed my mattress they refused to take it , said it was ripped in the back and his manager said not to take it. I have a bad experience with the warehouse furniture company, known it almos set and I haven’t able to sleep in it there’s a strong chemical smell and I try keeping my windows open for 3 day With the cold weather her in Houston and I haven’t had any luck getting that smell out. So I call customer service and explain to them, and let them know that I have suffered from Asthma and bad allergies it took them 3 or more days to get back with to tell me that they will take the entire bedroom set back but I will have to pay 15% back of my total cost. Keep in mind in turning it because of my help issues and I been through a lot with them, one of the customers service man was arguing with me back and forth. Didn’t want to hear what I had to say. They only person that been very helpful and supportive is the sales person by the name Of Franky Acevedo from Houston Texas , and customer service female in the damaged claim department in Colorado. PS: I pay Cash, no credit no payment plan. VIRGILIA CORINEALDI"

"Daniel you are a Rockstar! My Wife and I are newly weds and we came into American Furniture Warehouse ready to pretty much completely furnish our new apartment. We were walking around for a while, just browsing without much help from anyone and Daniel came out of nowhere with the best attitude and candor ready to help. Daniel helped us the entire time, pretty much waiting on us and was able to navigate us around the store exactly to where we were wanting to go. The process for buying furniture was made so easy with Daniel, that it was as easy as walking around and just saying what we wanted. The experience was so seamless and fun that this is now our go to furniture store. I highly recommend getting your furniture here, great location, great employees, and great deals. Furnished my entire apartment for less than $2000. If you come definitely ask for Daniel, you will be missing out if you don't!"

"Great furniture at a great price. They had the same furniture we saw at Ashley's for cheaper. The only reason I couldn't give 5 starts is because we had issues with shipping and we were missing pieces for our bed. Still haven't been able to get a hold of someone from customer service to fix it."

"The crew at the store was of great assistance. Walked with me and showed me all of the options. The purchasing process was effortless. The store was organized and was not overly stocked or crowded with furniture. The delivery was faster than expected, especially considering that I live over seventy miles from the store. The delivery crew was professional, clean and fast. I highly recommend this company. I will go back and purchase a mattress within the year."