Lexington, Richmond, KY Upscale Apartment Rentals Urban Vigor

"I think Jay is a pretty alright guy, I don't know what this is about. I've been here for 9 months anytime I ever needed anything fixed, I send my landlord a text and it gets done."

"DO NOT rent here. Horrible place. My husband and I unfortunately have been here for two years now because we can’t move just yet. The day we moved in we had no working ac/ heat working in the bedroom and in the living room it worked sometimes and now is completely broken. After several attempts to get someone to come and look at it they said it was a fire hazard because of the corroded pipes in the ac/heat . They told me it would be 6 months to get the parts needed . It’s been well over 6 months and nothing. Here we are approaching winter and still no heat. His “bandaid” was a portable ac that we had through the summer and then for winder space heaters that we cannot even use because it trips the breaker. Not to mention we had a sink problem and the apartment got flooded a couple of times because of it. There is no emergency maintenance phone number. After 5 during the week or weekend’s key does not answer his phone. Finally after mopping and using up my good towels to clean the water up someone came and they had to cut the dry wall out to fix the problem. Said they would be back to patch it up…. It’s been months and there is still a hole in our kitchen wall. This man will not be getting one done from us until these issues are fixed. I’ve already called code enforcement and if I need to take it to court I will. On top of that he is the rudest person I have ever met.Jey is very narcissistic in my opinion. He will be out of business before you know it. Please no not move here or any of his other properties. He is the worst."

"Unprofessional. This man shouldn’t be allowed to manage any properties ever again. Disgusting set of management with no professionalism DO NOT do business with this man you will regret it instantly. Horrible attitude, disrespectful, unprofessional and hateful man. Save hard earned money and your time."

"So they are the worst at responding back. Where shall I begin and I was just trying to look at an apartment to rent! The first two appointments were cancelled saying I would need to reschedule. When I did the exact same thing happened. It was ridiculous!! When i finally had an appointment that wasn’t canceled I waited for 20 min in the cold and he never showed up. I then had to call him when I was told things happen, basically oh well he doesn’t care. The absolute worst property agent I’ve never had the misfortune to actually work with. My 6 year old nephew has more customer service skills than Jay at Urban Vigor Property Group."

"Good location to downtown and campus. Many property managers in my years as a tenant and sometimes difficult to reach or get a response. However, the new building update recently (paint/cleaning) gives the building a fresh, new feel."