Spec's Wines, Spirits & Finer Foods 5130 Richmond Avenue, Houston, TX 77056

"This location needs to improve their customer service, primarily. Second, lately very few is stocked and you’ll see empty fridges. Some of the workers here will literally roll their eyes if you kindly ask them for some help."

"The staff here is amazing! Everyone is very knowledgeable and some even specialize in certain areas! This store's staff is always eager to help. Even to help take things to my car. Service 10/10 Professionalism 10/10 Inventory 10/10"

"This location is different than most of the other locations. This location has 0 customer service. In most other locations, they are very helpful in finding the right type of alcohol you are looking at The cashiers at this location spend more time talking to each other rather than helping the customer. In fact, they will talk to each other while checking out a customer. I have been to this location several times and this is my first review on it. Thinking it was a one time off. This location is convenient for me but don't know how often I will come back because of the poor customer service."

"I had a problem with a wrong price and Niles helped me with the best attitude and customer service! He was so polite and friendly from the first time. Also a older guy (he was on his 50’s, long hair) helped me finding the rum and items that I wanted, excellent service too!"

"This is a great store with everything you need for your holiday, home, partying or just being you. I have visited this store many times over the years. I love it. Surrounded by just about anything you may need. Just think of what you want. I can pretty much tell you with surety, it's close by."