Autry Morlan GM

"Came here to have a key made from my vin. Paid them and went back to work. Came back after work and they handed me a blank key and told me thier machine broke and they ain't giving a refund. Just got scammed"

"Twice now this dealership has let me down. Only speaking of my recent service, I was very disappointed that I get my truck back and services were clearly not performed. I drove home with a check engine light on. After checking the engine myself, I find the oil cap was not put on and tires were not rotated as I requested. I immediately checked my oil, HOPING I didnt drive it home with none in the engine. I called and was told by Robbie that he was sorry and he would be "talking" to the tech. I simply did not have the time to bring my truck back that day. Yesterday my husband calls Robbie and Robbie tells him to bring it in and he will get it cleaned up and get things right. He got there at 1130 when he was told by an advisor that the guys take lunch at noon. The advisor takes his keys and my husband waits in the lounge. Around noon they come back and hand my husband the keys. My husband asked them what did you do to the truck. The advisor states I'm not really sure!! My husband says did you get the check engine light off? Advisor says I'm not really sure what they did. My husband takes the keys and leaves. He said that he never spoke to Robbie and no one apologized to him about having to take time out of our day to bring our truck back for something THEIR tech did. I don't believe we will be returning to this dealership."

"The service department was lights out great! Starts with good hires and Robbie has one folks. Addison was professional, courteous, and made us feel like she cared about our family. After years in the business it’s great to see there are still good people doing good things. Awesome job guys. We will see y’all again very soon."

"Daniel was nothing short of amazing! He did such a wonderful job with helping my daughter and I find her the perfect car. Couldn’t be more happy."

"My maintenance service appointment was seamless! The staff members in the Service Department were professional and friendly. They were efficient and quick in their work, which is exactly what you want when you're waiting on your car. I also have to mention Daniel Byrd, the auto sales rep I originally bought the car from. Daniel is a gem of a fella in general, but he has gone out of his way to assist me with any little concern about my car I might have- including actually making this service appointment for me!! Overall, I can't find one bit of fault with the customer care I received at Autry Morlan. :)"