Kathi's Resale

"I love to go shopping at Kathi's.. the selection is crazy enormous and the prices are the best you'll find around the area ... The employees talk to literally everyone they walk past and are so so friendly and helpful."

"What a cute shop! A lot of the "waiting in line for an hour or over 40 people in line" reviews are complete exaggerations since people lack patience. I went on a Monday morning around 11am and while the parking lot was pretty full, I still shopped very comfortably and checked out at a very reasonable time. Definitely will be back! Can't beat those prices!"

"Waited on line over 45 minutes to buy something somebody else didn't want. I can go to Walmart, get new stuff and get out sooner. The place is a Madhouse. Just getting into the parking lot is a zoo."

"Went into grab some winter clothes for the kids while they were in school because of the cold front. I had quite a few items i was considering to purchase, however my son is 9 and wears anything from a 14-18 depending on how it's made. I was reassured by the lady working the counter that if something did not fit I had 7 days to return the items and could bring it back even without a receipt no questions asked so long as Tags are intact was her words.( which was great considering she did not put one in my bag... Not sure if they just do not give them out or if she just didn't but it was Halloween Day and it was very hectic...I had so many items I had to carry some of to my car while she continued to ring up the rest)... She said they keep track of it on the computer system and so tags are what tell them who's items it was that sold and therefor must stay on the items I do not wish to keep..AND it would be no problem to return anything that did not fit......I spent $200 . Today makes the second time I have been in the store attempting to return some of the items that did not fit ... And a broken blood pressure machine. The total of which is maybe 50 bucks and I've been given a excuse each time. First it was that she didn't have enough to do a return that size yet and today the lady said she's not authorized to do a return that size. I have a busy schedule so it's hard to get up here to make the return as is. They should Definitely make it a point to tell you that you can buy items but if your return is over a certain amount you will need to come at a certain time of day and only when the owner is there to do so ...I definitely would not have bought so much if I would have known there would be ANY issue at all to return the things that's did not fit, but the lady who helped me out when I made the purchases made it sound so simple as long as Tags were on!!... I don't know how I'm going to get back up there before the 7 days to return window closes or when the owner will be there because all the woman could tell me was her kid was sick and that's just how these things go..... Really?!?;"