Schlotzsky's

"3 stars because I did not like the smoked turkey. The menu board at the register did not say smoked turkey. I would have gotten something else. I love the bread, and their brownies!! Cashier was super nice"

"A go-to that hasn’t failed me yet! No matter what city, Schlotzsky’s delivers. When traveling, I usually rely on old faithful, the Turkey bacon club, BBQ chips and a Cinnabon. It’s faithful for a reason—flavorful, filling and fast. While the sandwiches are good, the Cinnabon makes my decision easy. It’s huge, sweet, satisfying, warm and good! I gave 4 stars only because I drove off, from the drive-thru, then realized they didn’t provide any napkins. I’d give 4.5, if I could."

"Cheese Original. Turkey Bacon Club. You would think that the names say it all, but not at this store. We traveled off of our route because we thought that a Schlotzsky's sandwich would be an ideal road food. We couldn't have been more wrong. When you walked in the door you were overwhelmed with the smell of bleach and a case of very sad, dried out cinnamon rolls. It took awhile to get someones attention to take our order. We ordered off the menu and waited. While we were waiting, a woman with her grandchild asked not once, but twice for a lid for the child's cup, and twice they gave her the wrong size. In frustration she threw the child's drink away and left. Fortunately, when we finally got our sandwiches we opened them up and looked at what we had received. The cheese original that the vegetarian in our group was loaded with meat, and the turkey bacon club that I ordered had no bacon. We went back up to the counter and let them know, and waited again. The cheese original came bak with cheese, but thats about it. No olives, onions, or what you would expect on this signature sandwich. I wasn't so lucky. My sandwich came back with a minimal amount of lettuce and tomato, some scary processed turkey, and yet again no bacon. We gave up and left. What is ironic is that I looked at the other reviews, and someone else had the exact same problem. As we headed back to the highway I looked longingly at the Jimmy Johns and Dickeys BBQ that we passed by. We won't be making that mistake again."

"I had to change my rating. I have been going to this store in waxahachie every since it opened. A while back I had a very unpleasant trip with unfriendly staff. I'm here to tell you that Mr. Salvador (manager) really cares about his customers. He reached out to me about my experience and went above and beyond to make sure I was satisfied and would return. Thank you Mr Salvador. Many blessings to you and yours and I pray corporate knows what an amazing manager they have! I would recommend this store over any other I've eaten at!!"