Cavalli Nails and Spa Katy

"My daughter had her nails and eyebrows done yesterday. She has been a client there for several years. Over the summer when she was home from college she had a full set put on and got an infection resulting in her loosing her nail, requiring her finger to be drained and placed on antibiotics. We believed it was a fluke as she had been a client for years. She graduated from college last month and we are celebrating this weekend so she returned to get her nails and eyebrows done. They did a horrible job on her nails and tore/burnt her skin. When she woke up with a wound and a rash on her eye, I asked her to contact them and let them know what happened. The owner clearly avoided getting on the phone and excuses were made throughout the day as to why she wasn’t calling back. So she went to the salon to discuss the situation, the owner became agitated, argumentative and defensive. The owners kind husband agreed with my daughter and attempted to reason with his wife to no avail. To avoid infection, nail loss, skin burns, skin infections, poor treatment and disrespectful behavior go somewhere else!"

"I went here for a herbal pedicure (cost was $45.00 plus tip). They were very professional and Tracy did a great job on my pedicure. The owner (Cavalli) made sure that Tracy could understand what I wanted for my pedicure due to some language issues with me and Tracy. I had a bad experience at another nail salon and they made sure that I was satisfied throughout the service and listened to my concerns regarding not cutting my cuticles due to a prior medical condition involving my toes. The price was competitive with other nail salons in the area. I would recommend this place."

"This place is amazing!!! I had wonderful service here. I came in wanting difficult colors on my nails and they made it happen! They were very attentive and made sure I was happy with their service the whole time. I will definitely be coming back here."

"**Update** Tammy nailed my 3rd pedicure here** If you are looking for intricate designs and various finger nail shapes and lengths done professionally, please ask for Angel! She understands nail care, not just design. There are a variety of colors available, and if they don’t have the color you are looking for, they will damn near make it for you. They have more decals and stickers than any other nail shop in the area that I’ve been to! From the moment I called and from the time I walked into this nail salon for the first time, I was treated wonderfully. I don’t feel rushed or pressured to upgrade anything, even though I do. I feel they are priced competitively, and they really care about the quality of the outcome. They greet you by name and ensure you are brought to a chair right away. They don’t take customers at closing time for sake of making more money, which I respect for the employees who have already worked all day and want to get home to their families. I will say that both of my visits yielded less than perfect pedicure experiences, as in they mean well but shaping has been an issue. The first guy that did my pedicure really struggled with shaping my toenails evenly (like really struggled), but Angel gave him guidance until he got it almost right. He was super sweet though and optimistic about improving that part of his technique. He did appropriately push my cuticles down and clean under my toenails, which not everyone does properly. The second girl who did my pedicure meant well, but gave that super light foot massage, the one where they are just making movement with their hand on your foot for the sake of going through the motions, but it’s not really a foot “massage”, like there’s zero pressure. I tried to give guidance, but it would have required too much work on my end, so I gave up after a couple of pointers because I just wanted to try and relax at that point. Despite supposedly being the best pedicure person on the floor, she shaped my shellac rounded on my toe and didn’t go all the way down to my long rectangle nail bed. It left my toes looking round and fat, and I have long thin toes! Again, super sweet and well-meaning, the customer service here is everything, and Angel is at the top of her game and definitely the star of this show. They also offer high quality drinks, alcoholic beverages or Vietnamese coffee. I’ve just had water at my visits, but there are options! I’ve already referred 3 women here for the nail service…I could not more highly recommend!"

"After my first service here in Oct. 2022 I was hooked. Tammi did an excellent job on my nails. At that time, my natural nails were thick and long. I had back to back trips booked and I wanted my nails to look fancy., but I had one nail that had broken. She fixed that broken one and made it match the rest of my nails. She did an absolutely wonderful job on them. Miss Rosie gave me the best pedicure I've had in ages. I do the Aloa pedicure. I highly recommend it. I'm rough on my feet and when I left, they felt like new happy feet. I loved my services so much that I asked my husband for a gift certificate from here for Christmas. Now I'm going every 2 weeks."