Magnolia West Lube & Auto

"DO NOT TAKE YOUR CAR HERE!!!!! My family and I live off our small business we own. We get by. Our car broke down and this place charged us over $1500 for services and our vehicle still doesn’t work right. Every time they had my car they would not answer my calls or ever call me like they said they would. They do not care about you yet only their wallet. After complaining my car didn’t work after the major repair they just ordered me a special cap and charged me $50 and that was it. Still doesn’t work right. Now we are out $1500 and a vehicle that wasn’t worked on and repaired correctly. Also this place could care less about it. The lady up front missing teeth never calls you back or answer messages she needs to learn that people have families, businesses, and lives! TAKE YOUR CAR SOMEWHERE ELSE TO AVOID GETTING SCREWED OVER"

"My mom was having issues with her battery and alternator - we were sent over here by O'Reilly's. They diagnosed it as needing a new alternator, got it fixed that day! They gave my mom a senior citizen discount too. You have earned a new customer, she'll be back for oil changes. Thank you everyone for being so kind, quick, and very fairly priced!"

"Took my wife’s car here a few months ago because the ABS system had an issue. They replaced a sensor and everything was okay for two months. But then it started doing the same thing. Took it back because the work supposed to be covered under warranty. They needed to order the part and said it would be in after two days. Brought it back when they said it would be here and they said they forgot to order it. Another two days before they actually got it. Then, when I brought it back, they tried to blame us saying we must have hit something with that wheel causing the exact same sensor to go bad. Really? But after a tiny bit of pushback on my part, they did say they’d cover it under warranty. Cool. Except when they put the new sensor in, it didn’t fix anything. So then they said it was the ABS module and it would be another $633 to fix. Not great news, but it is what it is. So I asked them to go ahead and order the part. Took it back when they told me it would be here. Guess what…someone forgot to order the part again. This time they said it was the dealership. Okay. Order it again. Several days later, called to verify the part was there. Finally it was. Took it back in for them to replace the $633 ABS module and after they did it, the exact same codes came right back up. Now they’re saying it’s the wheel hub but I still have to pay the $633 for the ABS module they unnecessarily replaced because “there was something wrong with that too” but they can’t remember what exactly. They’d have to call the ABS programmer back to find out. But it’s okay because when they do the third repair (who knows if that’s actually the issue or not), they’ll knock off the 30 minutes of labor it will take. Are you serious? I am now $800 in and have a car that’s doing the exact same thing it was when I brought it in the first time because they misdiagnosed it and made unnecessary repairs and they can knock of 30 minutes of labor costs?? You’ve got to be kidding me. The sad part is, they burned me once before about a year and a half ago on something else but I stupidly gave them another try. Don’t make my mistake. Find someone else that will do the RIGHT repair correctly the first time so you don’t waste $800 like me. Avoid this place at all costs."

"I brought my truck to the shop on a Saturday, the crew stayed 2 hours late to get me back on the road. They also saved me money on parts! Excellent service and I am very pleased!"

"I've been a customer for years. Great place to get an oil change and they have repaired our older Toyotas many times. Jesse is the Toyota expert and everyone there is nice. Ladies get a 10% discount on Wednesdays."