Texas Quality Collision of Arlington

"I recently experienced exceptional service at the Collision Center. The speed at which they assessed and repaired my vehicle was impressive, without compromising quality. The staff's friendly and approachable demeanor made the entire process smooth and stress-free. I highly recommend the Collision Center for their efficient and customer-centric approach. Kudos to the team for a job well done!"

"Excellent work on my vehicle!! My whole bumper as well as other parts were hanging off my vehicle after an accident but these guys turned it over really quick! I was able to get my car just 4 days after dropping it off"

"I thought I could trust this shop from past work I had seen. But... I found out after I left my car they had new owners and apparently new workers. The paint job has pits all in it, headlights were left loose and moving around, the new side marker lights are missing the screws on them that were taped to the lights, a bracket on the header was completely missing, screws and bolts were loose, the old chrome trim was removed and the after mess was not cleaned off before painting the bumper and new chrome is not sticking. They failed to paint the back bumper but stripped the old chrome off and added new chrome without cleaning the surface and it doesn't stick. Every where they touched, there are scratches and dents that were not there before. Also, my side marker turn signals no longer work due to whatever wiring that they repaired. Nothing was done right. They also lost two important parts to my car, not to mention the hardware that secures it to the car. I waited 25 minutes for them to find one of them and it was damaged when they finally brought it out. The Air Dam is a very important part and a very large long part and they have yet to find it or replace it. The manager told me over a month ago one was ordered, but I know that cannot be true because this is a classic car and none are available unless you get a damaged one from a wrecking yard. I get nothing but lip service from him. I will be filing a claim to the BBB and I want the money back that my insurance company paid them so I can take my car to a RELIABLE shop that will fix it right. I don't trust this shop to work on a tricycle. I showed a two workers all of my complaints and another worker told me that the tear down guy on my car threw parts everywhere was fired and the guy who took care of rebuilding my car was in a hurry and threw it back together fast just to move it out. I hope no one else has this problem. This shop in my opinion is not a good shop like it use to be. The previous owners would have never return a car to the owner without it being done properly and perfect or near perfect. Mine was not even close."

"Extremely pleased with Charles and team at Texas Quality Collision of Arlington. They were very responsive from the initial phone call, quote, scheduling the work and minimizing the time frame that I wouldn't have my vehicle. The finished product was outstanding. Definitely recommend these guys for any auto body work!"

"Love these guys. Excellent work. Good work sometimes take a little longer. I am willing to wait. Also, I now use them for business and personal. This shop is knowledgeable and above all else these guys are honest. I couldn't be happier."