Valvoline Instant Oil Change

"I went to Valvoline on Thursday 2-15-2024 as I usually do for my routine oil change. We had a little mishap. No biggie. It happens. Pretty sure a tech popped the coolant line while taking off / putting on air filter. When we started my car it was completely popped off and had sprayed everywhere. Could have just beenthe convenient timing and no one's fault at all. The manager that day, which I totally forgot her name but I "think" it was a Nichole. I could be completely wrong on that name, but she immediately informed me and told me my car was inoperable. At that point she made calls right away, got it towed, got the part and got it fixed all in the same day. No hesitation. Since it happened in their shop. She was phenomenal. Great attitude the whole time and made it right. She is the true manager role model others should strive to be. We do continue to plan on coming back. First issue ever, they're always fast and convenient and very informative. Thank you."

"They are good. I just wish it was a one-stop shop. Inspections, oil changes and etc."

"Very expensive. Had a half off coupon off their website for a conventional oil change which they told me wouldn't work on my 2012 car that only has 72k miles on it. They offered me a discount on the semi-synthetic which brought the price down to higher than the conventional original price. The guy working on the computer even talked down about a couple of the competitors in town, I assume in an effort to encourage me to come back there rather than somewhere else. I appreciate not having to get out of my car, I guess. But I'll definitely stick with somewhere a bit more budget friendly in the future."

"I stopped in for a signal light replacement and state inspection. The guys acted very uneducated as of what they were doing regarding the signal light. They kept stopping to tend to other customers, etc when I should have been the focus. Then they proceeded to tell me the computer wasn't working or something like that and that they couldn't do an inspection. So pretty much my time there was a complete waste. He should have told me up front that the inspection was a no go! That's pis poor business!"

"Curt helped me during my most recent visit with them. All staff are so kind but he went above and beyond to get my oil change at a discounted price by finding some coupons available. I’d recommend this place to any women whose nervous about doing maintenance on their car alone, when you’re kind to them they are kind to you!"