O'Reilly Auto Parts

"Thank you abrum! He helped me out big time and he's really nice :)"

"I went to the store on Main Street in Weatherford on January 15th 2024 around 9pm and the service was horrible. I payed $107 dollars for oil and filters for my diesel truck. The cashier put all those bottles and boxes on the counter like I’m supposed to carry all that by hand. When I and him for a bag he tossed a box on the counter for me to box it up myself, cool you guys just lost a 20 year customer."

"Really appreciate Tommy helping me today put on windshield wipers for my son’s car. His was horrible and the rain was on the way. He was kind and took great care of us while visiting for the holidays."

"I was sold a battery for my car and not told until after the purchase that they would not install it for me. I am a single mother, and I had my toddler with me, at this time. I was told to call around to some shops in town and find someone that would install it for me. Basically, they took my money and brushed me aside, kind of like "figure it out," "not our problem" type of service mentality. I was honestly kind of shocked and went on my way, because I wasn't sure what else to do... I called my Dad, and he immediately called up there and probably offered up some not-so-kind words. & I've no idea what their response to that was. Anyway, I was able to drive down the road to AUTOZONE where a clerk/tech named Caleb removed my old battery and installed the new one I bought from O'Reilly's for free. This guy from a completely different store/business did for me in 20 minutes what O'Reilly's refused to do, because of a "flag" on the computer screen. AKA, laziness. At AutoZone, I saw multiple employees in the parking lot helping customers with installs and car diagnostics. At O'Reilly's, I saw a bunch of grown men standing around chit-chatting while a line of customers congregated in front of them. If prices are all you care about, sure, make your decision based on that. I, however, will never set foot in an O'Reilly's again after the lack of decency and outright unprofessionalism I experienced. Shame of you and your staff. I suggest to the manager of this store that it's time to do some evaluations and team-coachings. Neighborly customer service goes a long way in a community-oriented town like Weatherford. I'll be taking my business to AutoZone now and telling others to avoid O'Reilly's."

"Great place to find vehicle parts. Rep made sure I got my military discount & that it was registered in my account"