H&R Agri-Power

"My husband and I purchased a customized Kubota tractor from the store in March or April and did not get delivery until months later (Kubota’s fault for not building it to specs and listing options on their website that were apparently incompatible with our model tractor). Communication with the salesperson wasn’t the greatest at first (called several times during the process and was told by the front desk that I would receive a call back and never did) but eventually it got better after management stepped in. If you want to know what’s going on, it will take several follow-ups to get any meaningful answers. The company was kind enough to loan us a tractor to get our immediate needs taken care of while ours was being worked on. After delivery, we discovered several hydraulic lines were not properly seated and hydraulic fluid was leaking all over our property before we discovered the issue. Rather than take it in and have it fixed, my husband fixed it himself to save time and the hassle of transportation. The company gave us a couple of jugs of hydraulic fluid for the issue we had. I highly suggest ensuring that all hydraulic systems work without leakage before taking possession of any farm machinery that you buy from here, especially if it’s a custom build. Overall, we are satisfied with the purchase but customer service and mechanics could use some improvement."

"This not a retail customer review, but a review of the shipping and recieving dept. Matt in Shipping and Recieving was very professional and able to help me out of a bind, while delivering a skidsteer this week. He went above and beyond. I just wanted to leave this, because I would guess these guys seldom get much recognition. Matt deserves it! Thanks to Matt for his help!"

"Regretfully bought a tractor and several implements from this company, and have had nothing but problems with both the sales and service departments. To quickly summarize my experience: -My brand new tractor didn’t have any hydraulic fluid in it when I brought it home. So I was unable to use it for the first few days. Took off work early to meet a service guy who never showed up. Once I finally got someone out the following day, the tractor was close to a gallon low, and now my pump is extremely noisy even after adding the fluid. This is an unresolved issue. -Upon picking the tractor up, I was given one key, and apparently a different attachment than what I had ordered. Almost a month later, they inform me the service department had given me the wrong attachment, and mine had not come in yet. So now they want me to deliver it back to them although it was their mistake, not mine. -The mower deck was not installed correctly and needs to be adjusted to use the lock function. -The salesman I had the displeasure of dealing with had no more knowledge of their products than I did. In fact, he had sold me an attachment that was too small for my tractor and I had to inform him of this. I regretfully paid the Hunt family $30k for a tractor I’m not happy with. Unbeknownst to them, I’ve cost them well over $50k in business by sending friends and family elsewhere for Kubota products. And I will continue to do so while they continue to conduct business like this. SHOP ELSEWHERE FOR YOUR TRACTOR AND MOWER NEEDS."

"Super friendly and helpful staff! They have also have a good selection of new and use farm equipment."

"Great place to learn about tractors they have my business from now till the day I die !!! I also bought a tractor today and it was a great experience thanks Ethan and Tabi !!!!!! You two deserve a raise ."