Walmart Auto Care Centers

"Unprofessional and disorganized. At no point will you spend less that 3 hours at this location no matter how busy. You will spend at least two hours watching the tech staff gossip and laugh instead of actually working. Management does not care in the slightest, and does not like the elderly. Go somewhere else for service."

"They told me when I came in it would be a 2-hour wait to get tires it took over 4 hours. I will never come back here to service one of my vehicles."

"Called Sunday evening to inquire about availability of a tire and if I needed to make an appointment- service tech said they had the tire and no need to make an appointment, just to show up at 7am and they’d take care of it. Showed up at 7am and was told there weren’t enough workers, to come back at 9am. Came back at 9am and was told there weren’t enough workers and to come back at 11. The clerk in the Auto Care center wanted to give excuses instead of just apologizing, and pulled thsob story and the world doesn’t stop moving. I expressed my displeasure the way anyone in this situation would, said it was effing ridiculous. It’s Walmart, surely they could have called someone or worked something out. After speaking with a manager and discussing the grievance, the clerk’s MOTHER messaged me on Facebook asking if I “cussed her daughter out for something beyond her control.” BEYOND unprofessional of that worker to call her parent and tattle, and have her reach out to me on Facebook about it. The only good thing was when I called to report that interaction to the store manager, he profusely apologized."

"Came just for a temporary tire to be put on a rim. Every time we bring a tire they find a small flaw in the tire and say they won’t put it on. Our car is currently on a old spare that’s about to blow and we told them we just needed it so we would make it to an actual tire place (which we’d have to wait till the next day anyway because it’s Sunday). Took the tire and rim in but after 20-30 min called us to say they refuse to put it on. We’ve tried three separate occasions with three different tires. One time they have put one on, as long as the one old guy isn’t there, they’re happy to do it."

"Jamie and her crew are AMAZING!!!! After having my appointment canceled at another location, Hopkinsville got me in on a Saturday with no heads up! I was very happy with my tires but more importantly with my service. Associates were helpful, understanding and just all around the best! I still need 2 more tires soon so I know where I'll be coming back to. Thank you all again for being so helpful!"