AutoZone Auto Parts

"This location needs a new code reader. When the technician read my code earlier, I noticed the reader terminal was taped up with electrical tape. After taking it to a shop with an engine computer, It revealed that the AutoZone store's reader is inaccurate. It states that I drive a 2019 dodge charger police interceptor with a faulty transmission temp sensor. I actually drive a 2014 Chevy Impala. And the code it displayed was also not accurate. The engine computer revealed it was actually due to a cylinder 3 misfire and a stuck thermostat. With that said, the customer service was great and everyone was very polite and helpful but they are flawed in the equipment they are provided with."

"I went to this Autozone location particularly to return 3 items I bought about a week or two prior. I had luckily taken a picture of the receipt because the original copy had got wet in my pocket. Long story short I called and the lady said sure if you can read the reference. Numbers we'll put the cash back on the original card from which you used. Cool by me but once we go through the whole return process I find out they can't offer my money back because I didn't have my receipt. They was going to load it on an Autozone only gift card and it sort of pissed me off. I needed my money back and the fact that I was assured to get my money back when I called but could only get store credit! Wth ? I felt like they all but accused me of lying and like i could have just found three random items and wanted money for something I couldn't prove I bought and why was I told over the phone oh yeah as long as you have a ledgeable picture of the receipt bring it on back we'll give your money back when in all reality the wouldn't do it. I've been buying parts here since I was 16 and I worked at the Mayfield AutoZone back my High School days when it was located in the Mayfield Shopping Plaza. So I took it personal and I think anyone else would've too in a similar situation. ."

"Always has the right parts when I need them, very friendly and helpful staff!"

"I went to auto zone to buy a thermostat for my car. I went first to advance auto. They wanted $31.00 for the thermostat. I went to auto zone and got the same thermostat for $21.00."

"We are full-timing in our RV, and had a check engine light come on, with the engine running rough. Very skeptical that AutoZone would be open until 9 on a Sunday on a holiday weekend, but they were! Brittany and Darlynn read the codes, got us the parts, and called around looking for someone to install them for us. Two hours later, back on the road! The best outcome ever!"