Goodyear Auto Service

"Rescheduled me twice for an oil change, made it seem like I was inconveniencing them. Decided it was best to just cancel and go to Valvoline."

"This is an Amazing Shop. I was from out of town and I hit a curb and thought my alignment was off. I came in requesting a quick check and they went out of their way to prioritize me for a quick alignment check. They were honestly up front with me that there was nothing wrong with my alignment. Thank you so much Deborah and Cody."

"This was my first experience with the crew at this location. I've previously been doing business for many years at the Shelbyville Rd location across from the Mall St Matthews. Imagine my surprise when I made an appointment for an oil change only to find out when I pulled up in front of the store that it was closed. Fortunately I always show up early for everything and it was an easy matter to simply jump on the Watterson and zip around to Bardstown Rd then right into Goodyear at the Gardiner Ln center. I Still made it before my appointed time. Terry and Deborah welcomed me to the store and sent my Jeep right back to the shop. Oil/filter change, radiator flush, fluid check for my 4WD transfer case, tire rotation, front end alignment and new wiper blades was completed in roughly 1 1/2 hours. I chose to wait for the work to be completed and made myself comfortable in the waiting area. I was surprised to find there were electric outlets, USB connectors and a nifty front desk where I could make myself at home, keep up with important emails, and even read a few chapters of my latest book while I waited. I didn't get to meet Dan Aboulfadl, the manager, but will make sure I speak with him my next visit to tell him how pleased I was with the service his crew gave. This is going to become my new home for service on my cherished Jeep. Look forward to meeting Dan and saying "Howdy" to the rest of the team soon."

"No, definitely do not use Goodyear. I brought my cars for service there for years, but on several occasions they misdiagnosed what was wrong with the car, made unnecessary repairs or the wrong repairs and then haggled over refunding me. The last time was the last straw, misdiagnosing an engine problem that ended up junking the car after we brought it back twice because of their mistakes. The amount of compensation they offered was pitiful. They've lost my business for good."

"Mike is the Best! I have been coming to this location since the 90’s Mike has always helped me with the other guys that have helped me resolve the issue’s that Have occurred with our vehicles. You can depend on this guys they know what they are doing when it comes to automotive repair! The service technicians are top notch! Thanks Guys! Terry is here if I remember correctly."