Chili's Grill & Bar

"we received some of the worst service we've had in years. we came at 2pm on a Saturday and waited 20 minutes for the waiter to come take our drink orders. my partner and I ordered an appetizer and entree. my partners app came 30 minutes after the order was taken, and then an additional 30 minutes I received my app and entree. the app was ice cold and had to have been sitting for 20+ minutes. my fiance never got her entree, and the waiter never checked on us once. we never got napkins or utensils, and no refills on drunks. after politely complaining and asking for utensils the waiter blamed it on being busy, but there were only 4 other tables and we watched the waiter talking and laughing in the kitchen most of the time. other employees children were running around the restaurant blasting sounds from their iPad. this was the worst experience we've had eating out in years. our waiter made us feel very uncomfortable and even sneezed on us as we were leaving. we were extremely disappointed, this place has really gone downhill and we will not be coming back. diners beware."

"The hostess appeared to be tired. Didn't want to be there, she was slouched all over the hostess stand when we came throughthedoor. She finally sat us down at a table. No one ever came to take our order. We waited about fifteen minutes, then we decided to go somewhere else with better service. Service and food are the mainreasonsI stoppedcomingto this location. Louisville has TOO many restaurants to sit and wait to even be acknowledged."

"Food was good and came out fast. We went on a Saturday around 1 pm it wasn’t busy at all. Had the southwest egg rolls and they were good. I had the Cajun pasta which was decent. She had the baked seafood pasta which was good but came out coke in middle but they heated it up more for us .I wish the sauce had the Cajun mixed in sauce instead of sprinkled on top personally. Decent place to eat and grab drinks"

"Great food and service! Always stop here after kids practice on the weekends. Great views of the TV for March Madness too! The staff was working hard and attending to all our needs, and drinks were always full. They even looked under staffed and were able to provide great service."

"Haven't been to Chili's for a while so we thought we'd stop off at this location for a quick lunch. The greeter and our server were cheery and full o smiles, the place wasn't hugely busy but a fair selection of customers were chomping their way through an assortment of yummy-looking dishes! We decided on a $25 lunch for two meal deal. Pretty good value...especially if you're not expecting a massive pile of food. Portions are well-sized but not excessive. Had the fried pickles, a cajun chicken pasta and a bacon burger with fries - all finished off with a slice of NY-style cheesecake. DECENT!!! Perfect for two hungry people. The restaurant was clean and fresh, the little tablet game/menu things were interesting enough to play with while waiting. Overall - pretty decent. Food was good, staff were nice and helpful - enjoyable experience all-round."