Burger King

"Visited this location on 01/02/24 at 6:45pm. Historically the service has been pretty bad here. Employees unfriendly, food too long under heat lamps etc. Tonight's drive through visit was a breath of fresh air. Excellent improvement on customer interaction.The food was hot and who I assumed to be the new manager (middle aged lady with glasses) even wished me a prosperous and Happy New Year!"

"Really can't rate the food considering I didn't get all of it. I waited 30 mins for a mobile order! They pulled every car in the line then bring every car before and after me their food. We had to walk in 3 different times to get everything. Finally said forget it!"

"I'm giving an overall 1 star review because no stars is not an option. The food is good as is in most BK I've been to. The service however is some of the worst I've ever experienced. I've ordered from all BK resteraunts around the dixie area on the mobile app for pickup and never had any issues. This facility however is staffed by a bunch of racist white trash high school drop outs. My husband went to pick up an order which was placed on the app. The cashier was very rude and ordered him to drive back around to where you place the order. (In all the BK's before when placing an order for pickup you're instructed to drive to the window) in the process of doing so someone else pulled in and my husband had to wait until they had ordered and received their order before driving back up to the window. Naturally in that time my food which had already been prepared and sitting there got cold. Apparently the cashier realized that she was wrong because by the time my husband pulled back up to the window she had another woman handle the order. When asked for the previous cashiers name she responded with "I don't feel comfortable with giving you that information." In 25 + years in hospitality and cusmer service/management I have never refused a customer my name nor have I allowed any of my employees to not give their name. It is a part of customer service. The way my husband was treated was unexceptable and I can't help but wonder if I, with my fair skin would have been treated the same. In addition the order was not prepared properly. So not only is the staff incredibly rude but apparently they're also illiterate. Never going back to this facility!"

"Came through for a quick snack and it wasn’t quick. The food was hot and tasty but the speed /service…… the lady giving me my food had headphones in and it took just over 15 minutes from over taking to me getting my food."