Goodyear Auto Service

"I bought car tires from this place and it cost me more than $1,200. After 6 months, one of the tires tore and they refused to replace it under the pretext that they were not the manufacturer. They told me upon purchase with a three-year warranty."

"Dropped car off by 9am on appointment. Didn’t receive their call until I reached out to them after 7hrs. Told me the car is ready, in perfect condition and they couldn’t find any problem. I arrived there and asked the technician to give me two minutes of his time. He found the problem in less time and advised the car is un-drivable and should be towed to the dealership. Question. What were yall doing for 7hrs? Car is ready and good to go in 1 min and then car should be towed in the next min? Now I know why their stores are closing down. ZERO STAR if possible. Wasted my whole day. Got in the car and drove off while they were all watching."

"I have brought my car here for several years and the service has been ok. Brought it up last night to have them check the brakes and they call this morning to tell me someone attempted to steal my and several other catalytic converters. Your car is not safe being left here overnight. They stated they have no cameras which is ridiculous for this company. If you look through the reviews I’m not the first person this has happened to. Take your car somewhere else where it will be safer."

"These guys operate on customer service and honesty, which I really appreciate. Because of that, there was no question where to take my truck for a significant fuel issue that left me on the side of the interstate. The guys diagnosed it and had me back on the road in no time. They called me with updates every step of the way and went above and beyond to give me peace of mind. The professionalism in this shop starts with the manager and reflects in each employee. 100% recommend."

"I have done business up here on a very consistent basis. I usually deal with Sean who is an amazing experience to deal with. He communicates effectively and is very knowledgeable. This last particular time however Sean was not in the building. When I arrive to pick up my vehicle I am greeted by a gentleman that visibly displays unhappiness and frustration. While dealing with this employee I find out he is not a manager and also not a very good communicator either. If someone greets customers and is the face of your retail operation then the experience is what should be sold and integrity displayed. As someone with a consistent history of doing business with Goodyear this was an absolutely awful experience from a store I know is capable of better. We will see if I return in the future."