Madison Ford

"Brought my truck in on a scheduled appt on Monday for an extended warranty item, truck was not worked on till the following Friday, never received an update during the week, I had to keep calling to get an update, truck came back with damage on the component they worked on and damage to the leaf spring attach bracket, contacted service manger he said the techs were proud they they leave no trace they were there after doing their work, well if leaving damage makes you proud I don’t understand. He only apologized. If you like work not being performed when promised, your vehicle coming back damaged and constantly having to contact them to get updates (even after they promised to call you) then go there. Just to add in the past they worked on my Taurus and damaged it, at least they replaced the parts they damaged, you think would have learned"

"Do better Madison Ford CDJR. I have been waiting to post this for sometime now. Toby was an absolute asset to your business. I love my car he sold me, had it not been for him, you would not have my business. That was all Toby. Unfortunately, you made the wrong decision on the guy you kept. He is a condescending jerk who inappropriately talked down to me. He belittled me and made me feel horrible. He was very rude to my parents who, by the way, has spent lots of money at your dealership over the years. Because of how we were treated they will NEVER spend another dime buying a car from you. He is a horrible and rude salesman. I guess when you start to lose business you will realize this."

"After searching for weeks for a new vehicle I stumbled upon Madison Ford. Let me say it was the most pleasant experience me and my wife have ever had purchasing a new vehicle. We worked with Jesse. He was accommodating, patient, and got us into a new Explorer with a monthly payment below what we were asking for! Needless to say the wife was very pleased. We will continue going there whenever we need something new down the road as long as we get to work with Jesse. Ya know what they say happy wife happy life and I thank you for that Jesse"

"I had a horrible experience of this dealership last week. I had gone simply to look at Jeeps, not expecting that they would tell me I was approved for one when I should not have been. I ended up buying one and then I was able to return it because I should not have been approved but was. These people were very dishonest with a few exceptions, I do not recommend shopping here."

"I was looking for a good used SUV within my budget. I shopped online to see what inventory was local and in nearby cities. I ended up buying a 2020 Subaru Forester from Cameron Downey. Cameron is a great salesman who really listens to you. My entire experience with Cameron in sales, Finance Manager, Jiah, and Body Shop Manager, Danny, was an enjoyable experience. What a great team! They standby what they say. I’m surprised how much I like my Subaru. It’s a very impressive vehicle. Thank you, Cameron, Jiah, and Danny!!!"