H-E-B

"HEB is the best grocery store! This is just one of the many reasons I love Texas! I need you in Ohio!!!"

"I love heb. Everyone is always helpful and nice. Their curbside option is great too my order is always ready on time or before the pick up time. They have great prices on everything also."

"I am always impressed how clean & organized this HEB is. You always see every employee working hard including management. One day I saw a manager who was barley walking in to her shift, not even clocked in (you could tell by her personal items in her hand) stop to get a cart from a customer that had just put her groceries in her car. She proceeded to put the basket away & pick up some trash she passed. Nobody told her to, she didn't notice anyone watching, she did it because that is integrity and pride. That's my HEB & I LOVE IT! Her name is Victoria. Props girl! Update 12/18/2023 I had a horrible experience at this HEB 2 months back. Despite reaching out to corporate and talking to management that day, nobody has reached out to address the issue. I visited this location several times a week and tend to enjoy my shopping experience. That time I felt disrespected and was treated very poorly by someone who claimed to be a speaking with a supervisor. I left shaking and in tears as two workers ganged up on me and said I was being rude. I am not a rude person. I am sympathetic to customer service workers because I have worked in customer service. I did speak up when this the gentleman stayed on the phone discussing a pumpkin carving contest rather then acknowledge I was waiting in line. I would have happily waited with some acknowledgement dispite the conversation on the phone. As I said something about the lack of service another HEB partner was at the desk and snapped back at me. She was disrespectful and rude. I asked her name and she hid her badge and told me not to worry about it. When I say hid her badge, she went as far as taking it off and putting it behind the customer service desk. Then grabbing it before she left. Then the gentleman behind the counter jumped in and said I was being rude, dispite not being able to hear ANY of the conversation because he was on the phone discussing pumpkin carving! They both then proceeded to tell me I was being rude. When I asked them, how I was being rude and what I said that was inappropriate both had no response. I still have the receipt from that day. I challenged corporate and the store a week after it happened to review the camera footage and audio to see how it unfolded. I asked for a manager and a young girl with glasses and hair in front of her eyes, said it would be addressed and walked away. No acknowledgement of the issue. I called corporate the next week, someone said they would pass the information and someone would reach out and nothing. I left the store shaking because I couldn't understand how two workers could just team up on me and it be completely acceptable behavior. I would love to hear back to this day still. I now place several orders a week via curbside. I also never walk in the store alone. I am always looking to see if I can recognize the girl and if she is staring me down. This isn't my HEB."

"Like they say Here Everything is Better"

"I really love this H‑E‑B. Always clean and organized. Well stocked. I would give it 5 stars but I do have a critique. The shoppers for delivery and curbside really need to pay attention when picking produce. The last few times I have received moldy fruits such as strawberries. Or mixed vegetables in a bag where you could clearly see the cauliflower was browning and the carrots were covered in white as they were spoiling. They should look and ask themselves “would I take this to my family”."