Walgreens

"Doesn't deserve 1 star. Slow service, over 24 hours to fill a prescription, not open on Sundays. Doesn't have enough medication to fill prescription. Hard to believe but going back to Walmart."

"When you live rural & need access to a 24 hour pharmacy, the walgreens pharmacy in Brookshire's grocery, Springtown, TX does not open until 10am and takes 24 hours to fill a prescription."

"Guess I should have checked the reviews before transferring my subscriptions. I stood in line for 20 minutes, behind only 3 people. When they finished with the people ahead of me, they went back to organizing RX bags, by that time there were already 5 other people waiting behind me. Seems like they were just hoping people would leave, but people actually need meds. The line was only there because they kept ignoring it."

"My wife had finished with her wisdom teeth extraction at about 10:30am today and I arrived to pickup her prescription at about 12pm. I was told that my prescriptions would be ready in “20 minutes” so I said no problem and came back later. I get here at about 1:25pm (an hour and a half after I originally came) to pick up my wife’s prescriptions and they tell me they haven’t even prepared them yet. I tell the gentlemen at the counter that they had told me it would be ready over an hour prior. He goes back, grabs two bags and then proceeds to tell me something along the lines of “we don’t have the pain medication ready, we’ll get that ready after lunch for you.” I told them that I need the medication now as they had given me a pickup time and they did not meet their deadline. They refused and told me they would not make it. It’s not cool to tell a customer that something will be ready, miss that deadline by over 40 minutes and then tell them you’re going to eat lunch before you fix the mistake. When they get back from lunch it took them literally one minute to make that last prescription. Could’ve easily done it before. All in all it took close to close to four hours to complete a prescription… Lame customer service."

"I have been a Walgreens consumer for several years now. I have lived in different states and Walgreens in most states are ran well. Clean professionals working there. Helpful employees to assist you in getting you in and out in a courteous manner. This Walgreens is by far the most poorly ran Store I have had to encounter. There is an assistant Manager there her name is Frankie. I was at the front register, adding funds to one of my cards so I could pay my bills. As I come in every month to do this. The cashier at the front Jenni, assisted me in doing this. Unfortunately she had to page this Frankie, she paged her twice. To no avail Frankie never replied. Another associate then went looking for Frankie, she was in the back on her phone. She came up with an attitude towards having to be inconvenienced her to have to come up front. She put in her code and proceeded to to walk out front to play on her phone yet again, and smoke! She never knowledge me there not once did she apologize. The cashier kept apologizing for her, I told her it isn't her fault that Frankie would rather play on her phone and smoke than do her job. Poor management poor customer service !!! Then seeing her outside so engulfed in her phone while smoking like freight Train I said thanks for being so rude and unprofessional! She began yelling and screaming. I called the store to try and file a complaint Frankie answered the phone yet again unprofessional and rude argumentative!!"