American Eagle Outlet 4401 Interstate 35 North Frontage Road, Round Rock, TX 78664

"I love their clothes! The people who work here are always friendly and helpful!"

"I went into the store with one of my friends and we were browsing the jeans throughout the store around 3:30pm. We noticed that there was an extra sale on the clearance jeans in the back and found a few pairs we each liked. One pair that my friend had picked up had no tags at all, no barcode tag or waist tag. We looked around for a similar pair to compare them to but we could not find one. We found an employee coming out of the backroom and asked if there was a way to ring them up since there were no tags, she snatched the jeans out of my friends hands and told her that they weren't on clearance and they shouldn't have been back there at all and then walked off with the jeans...we were a little dumbfounded by that interaction, as the question was not how much the pants were but rather how we could purchase them, it didn't matter if they were on sale or not. We ended up putting the rest of our items back and leaving after that, we just didn't appreciate being treated like we couldn't afford to shop there because we were looking at the clearance jeans."

"Yesterday I went to the store and bought some jeans, my husband paid since I had to use the restroom. One pair was $59.95 and the other one was on sale for $34.99, but instead for some reason they charged him full price for both of them, and he asked if they needed a phone number (I’m a rewards member) and they said no, so I didn’t receive any rewards from that purchase. We didn’t notice until we got home."

"I was acknowledged when I walked in the door. Asked if I needed help by Chelsea, she assisted me while tried on pants. She didn’t try to upsell me on jeans (which I appreciated). She helped me find the best fit, I was in and out quickly with no frustration, it was a great experience. Thank you!"

"Came into the store shortly before closing, but every single employee was so kind, patient, and helpful! They encouraged us to take our time, checked for sizes, were extremely personable and sweet, and the manager gave my friend a discount! We had such a positive shopping experience due to the staff here, and I would recommend to anyone."