Lonestar Comfort Services

"Very friendly, fast, and honest work. Feels like they actually care about your comfort and you aren’t just another customer."

"I cannot say enough good things about level of service Lonestar Comfort Services provides. Below is an account of my second interaction with this company and both times, I have been in awe of their attention to detail. My first point of contact at the company is Rita, who schedules the services and sets up reminder messages for the appointment. On the day of the appointment, I received a picture and background of Billy, the AC specialist, which provides a level of security for both parties. When Billy arrived, I immediately felt at ease knowing who I was meeting. When I opened the door, he was standing an appropriate distance from the door and introduced himself and waited at that distance for me to initiate contact (handshake) and invite him in. Once here, he explained his process, put on little booties to protect the floors, and started working. Once finished, he provided a full report on the findings, and a few options that I may be interested in the future (in a non-hustled manner). He also took the time to look at an issue for me in our garage area, providing a quote for that work as well as the other items previously discussed within an hour of the service. It isn’t often that I can say a business goes above and beyond, but Lonestar Comfort Services absolutely does. I really appreciate their business model and the care provided by both Rita & Billy during every interaction. I also love supporting a local small business."

"Brandon Jonas was awesome! Explained how another company left me with no A/C and he found time to help me in the same day. He also explained all the things they did incorrectly and got my system up and running. Very honest and kind man."

"Everyone at the company was so helpful along the way. Couldn't of asked for a better company to preform the replacement of my old unit. Brandon got our system running after 9 pm in an emergency situation. Worked with us on pricing so we could be in comfort that night. Even though we needed more time then we thought to gather the funds for the replacement this company still checked on us the whole time to make sure their repair was still holding up. We were blessed to have Lonestar Comfort Services come out & take care of my family's comfort. No need to look into another company to service our A/C unit ever again. Keith has a great group of people working with him & should be considered on the best business around. Thank you to everyone at Lonestar Comfort Services! Update: the company service has only gotten better. Mr. Jonas as always went through the entire system, heating & cooling, to insure their system can handle whatever weather Texas decides to throw at us at any given time. Made me even happier that his next stop is a family friend! Keep up the great work Lonestar Comfort Services!"

"When I initially contacted Lonestar Comfort Services, I initially spoke with Ms. Rita and she is an absolute sweetheart. She sent Keith out to the house and he was very professional and very knowledgeable about the products and services. With every visit I was sent a text with the technician’s bio, name and picture. Then on install day Richard and Roland (brothers) came to do the install. Richard and Roland were very professional and very cool. These guys were an outstanding team and worked their behinds off in the 100+ degree Texas heat. Air Conditioner units are not cheap and the Lonestar Comfort Services personnel provided my family and I with service and professionalism that makes spending this kind of money a lot easier. There are plenty of great businesses out there, but I have to say Lonestar Comfort Services provide a level of customer service that I have not seen in a very long time. I definitely plan on being a Lonestar Comfort Services client for many years to come and I will definitely be recommending Lonestar CS to everyone I know looking for HVAC maintenance. I am so thankful I took the chance and decided to use Lonestar Comfort Services. These folks are outstanding!!!"