Lowe's Home Improvement

"Their customer service was fantastic. The guy that helped us, found the perfect solution to our problem. It took us a while, but we all figured it out. Couldn't have done it without him. All employees were friendly and welcoming."

"Absolutely worst location. I drive 15 minutes further just to shop at Home Depot. None of these “staff” care about their jobs or customers. I’m in the store with no customers at the front desk and the employees are laughing and talking about what they are doing tonight while I’m calling them and they just let it ring…. I just wanted to see if they would actually answer the phone. I’ve literally stood there and listened to a worker talk about who she’s dating and it was absolutely not something I should ever have heard. But who cares, I just want my pickup items and out of this terrible place… but they they have screwed up every pick up order or delivery I have ever had. They never have the incorrect quantity or in stock because they never replenish the shelves and best of all I have requested multiple times that management call me back for a year now and I’ve never spoken to one manager… horrible. Im done. I’ll take my small business and continue shopping at Home Depot. It really sucks it could be a good Lowe’s."

"Didn't even acknowledge that I was waiting to pickup my order. Was busy chatting with other Lowe's employees. Took her sweet time to fulfill my web order. By the time she was done with my order, a line had formed with 3 ppl waiting for pickup or return."

"I was happy with this location. Wanted to purchase washer for single mom in need. Went to Home Depot first & was surprised that they do not keep any inventory in store, you have to order it. So was glad I could purchase it here & be able to leave with the washer & deliver it to the single mom that needed it. She was happy."

"Do not purchase appliances from Lowe’s. They are incredibly difficult to work with. I bought a washing machine two weeks ago that’s already broken. They will not allow me to return it. I did merge call with Lowes and LG and the representative from Lowe’s office incredibly rude to the rep at LG. The rep at LG offered to transfer the rep from Lowe’s to their department that will process the return and Lowe’s said they would not do that that Lowe’s would not accept the return that LG had to do it but I purchased the machine through Lowe’s not LG. If you need to purchase appliances only purchase them directly from the manufacturer, because that is the easiest way to get things fixed and or returned. Lowe’s install company also installed my washing machine wrong. I got a notice through the app through the new LG ThinQ and my husband had to reinstall it so again do not purchase any large appliances from Lowe’s."