Nissan of Boerne Service

"If I could give half a star I would for their service center. Went back 3 times for the same sensor, they still couldn’t fix it. Both times I had awful service. Called to ask to speak with a manager about the issue twice and never got a call back. Sent the manager an email explaining the situation and never heard back. Won’t ever go back."

"The owner Umer Khawaja is cheap and full of himself. He rips off customers at his gas station on blanco road too. He doesn't care about quality he cares about lining his pockets."

"You will be taken care of like family and with respect. Good service with multiple waiting areas, snacks, drinks, and a nice TV to entertain. Their is also a children's play room with toys and a TV."

"Big turnover in the service department. But, the level of service seems the same. They've got a lot of workers standing by the entrance bay, but no one does anything to welcome you or help until you go inside. Not like BMW or Mercedes...but am I expecting too much....I don't think so. Here's some more Irony -- I sat there for over an hour waiting on vehicle inspection prior to registration, no one said anything until after service. Days later I get multiple calls....do I want to trade in my car? Am I interested in buying a car? Do I want to sell my Nissan ! Each call, I suggested they update their tactics and pose these type of questions while their customers are there sitting around for hours waiting on them to service my vehicle. Each time the lady called she sounded like she was eating or chomping on a wad of gum or Taffy only to reply: " sure" and then hang up."

"In regard to the Service Department: Prices are higher than others in the area. Billboard outside says $35 for an oil change yet that doesn’t include their required oil filter change (add an additional $40). Very misleading on their part, buyer beware. Many of the service advisors seem overworked and assume who has been checked in and who hasn’t. Should probably check on everyone and make sure they have been helped before assuming. In regard to the dealership: Very forceful approach to selling cars and the car salespeople try to keep adding packages to your potential car. Went with a friend to help them buy a car and I felt like we were NEVER going to leave that place, until we finally did. Never again."