Shipley Do-Nuts

"Lazy Workers,, this is my second bad experience that I’ve encountered at this location. I’ve ordered 1/2 dozens of iced sprinkled donuts, which was was cramped vertically in a small box. I’ve opened the box and explained to the server that the icing and sprinkles will be smashed, and can she get me a new order of donuts and place them face up in a larger box like the others would usually do. She sarcastically said I should have said that to her earlier, then started to speak Spanish to her coworkers. I received the new box of donuts, which I should’ve looked before leaving the establishment because some of the glaze and sprinkles were not evenly on them, which was under the other donuts."

"The best donuts I've ever had! Does not leave a lard residue on your tongue."

"If I could, I would give this place NEGATIVE stars! I placed a mobile order, got there, told the cashier my name and she wouldn't give me my order because my name didn't match what she had in the ticket. Umm, okay? How is that my fault? I know my own name. She made me give her my order number to "verify" it was me. I even told her what i ordered. She was just giving me a hard time. I ordered a milk and told her I wanted a chocolate milk and she insisted on giving me a white one. She then told her coworker in Spanish that I had an attitude, I confronted her and she didn't like that I spoke Spanish since our conversation was in English. She then put her hand in my face and told me to leave. Miss ma'am, if you do not like your job, why work there? Just plain Rude and Ugly!!!!"

"Useless people working here. Doordash order was completely wrong. Spoke with the dasher, he claimed they forced him to take the order anyway. Ordered 2 drinks 4 kolaches and 6 donuts. Recieved 0 drinks 1 kolache and incorrect donuts. Dont bother ordering from here or coming here. Theyll run themselves into ground soon enough and be back to unemployment."

"I'm not one to leave reviews like this unless they are deserved. This donut shop is the closest to my house, my kiddos have always asked to stop to get donuts from here but I wasn't able to stop either time. I decided to wake my kiddos up during their summer break to treat them for donuts. Welp, this was the WRONG day and LOCATION for this! This location always seemed to be closed during "business hour". This morning when arriving at 9 something this morning. We were met with a lady who was selecting the donuts who was annoyed that I decided to change ONE freaking donut! When asked to swap out, she scoffed, laughed and was visibly annoyed by reading her facial expressions and sudden slumped body language. How rude and disrespectful. I decided to cancel the purchase because of that. I parked and went inside to let her know that if she's going to have that attitude she shouldn't be working in customer service. She was unable to understand me with the language barrier, but she knew why I was in there. She told the other associate to tell me in english that "now we have to throw them away". I let the lady know that they are having to throw them away because of her attitude, not because of me. And I'm a cocunut and sadly been working on my spanish, but I did my best to let the rude associate know that she should look for another job and that she has to throq them away because of her attitude not because of me. This location will not be getting my money today or any other day for treating a paying customer this way."