Lotus Vietnamese Cuisine

"Went to eat at the new Ro on Oak and were totally disappointed to find out they were out of food, so we walked down to Lotus and what a pleasant surprise. The service was awesome, the drinks were unique and the food was so fresh and yummy. Will definitely be back. Hope Roanoke will try it out even if you think you won’t like Vietnamese food give it a try you will be happy you did. I took photos I’ll share but we got wrapped up digging into them! ❤️ only complaint is I was really looking forward to trying the sour soy sauce and they were all out."

"Today we tried a new Vietnamese restaurant close to home called Lotus Cuisine. Wanted to like this spot since it is so close to home but unfortunately was disappointed. I will preface that tonight was the grand opening and it was packed. Let's start off with at least the Pros of this restaurant. Decor is great and the atmosphere was good. Ice coffee was really good and came in an interesting glass bottle. The banh cuon was delicious. Now for the Cons: Service was lackluster at best. We walked in and asked for a table for two. The server who checked us in took us to a table and started to clean it off for us to sit. Then stops half way and just walks away. We stood there waiting, until another server came over and asked if we needed help. We told him the other gentlemen was cleaning the table and just left. So he continued to clean the table and seated us. Gave us the menu which is limited at this time due to the grand opening today. We ordered several dishes to try out. We got their Lotus Pho, Banh Cuon, Pork eggroll, Look Lac Beef(Shaken Beef) and Vietnamese ice coffee. Once our food came no one ever came back to check in on us. We had to flag people down just to get our check. Now this is normally ok since they were busy with their grand opening, but the owners and their friends and family and staff were sitting at the table right next to us. The staff were too busy chatting up and taking shots instead of checking on their customers. Lotus Pho-small size, they over cooked the raw steak as though they cooked it in the actual broth pot then placed it in the bowl to serve. Look Lac Beef(Shaken Beef)-It was NOT Shaken Beef at all. It was more like beef stew(Bo Kho) than anything without the stew and flavor. My son and I took one bite and just pushed it aside. Overall the price is above average for below average food and service."

"Wow! This place is amazing. It's all brand new with nice ambience and clean. The food was great and very reasonable. If you like desserts the Cotton Cheese Cake or the Coffee Cake is a real treat. Lite and not too sweet."

"The place is nice and well decorated. Split the banh mi with my husband. Pork was tasty and the bread was good, especially the way the bread soaked up the juice from the meat. Also has beef pho and pork belly with rice. Both were delicious, good seasoning and both had a nice presentation in how they were served"