Whataburger

"I placed an online order and messed up the order. I questioned the order and Tyler came up front and explained that they made the order just as I had ordered online. He had no attitude or sarcasm and I politely said you’re right, I did order it incorrectly. Tyler kindly picked up my bag of food and went back to the kitchen and made what I thought I ordered and was very kind in the process. Well done Tyler."

"Absolutely pitiful customer service with multiple on staff workers walking around not even attempting to seem as though they’re doing anything. Not to mention, another time I visited this place, I literally saw a worker cursing at me to her friend because they had ten different mobile orders unanswered for despite us waiting for thirty minutes. Also, my main reasoning for making this post is that after incorrectly giving me two cups for my order (which I accepted on good faith after already waiting over the expected time) the worker realized (after trying to argue with me) that my order did not have two drinks nor a shake which she was so adamant that I had purchased. But then, here’s the kicker, she proceeds to take the cup back from me, literally taking it apart from the other cup she had given me which I had already filled up, and then proceeded to take the cup back into the kitchen. If this doesn’t serve as a testimony to their hygiene quality then I don’t know what does. I’ve lived in this area for many years and I’ve finally given up on this place"

"My spouse and I have been regular customers to this Whataburger for years, and recently every single time we have visited, something has been completely wrong. Flat flavorless soda, no condiments, removal requests not met, and now this large sized order of cold fries is half empty. We are tired of waiting 20 plus minutes in a congested drive thru to get low quality food. I have always given the staff the benefit of the doubt but after constantly being let down every time, I just can not find a good reason to come here anymore. This Whataburger is not worth the wait."

"Love the jalapeno cheddar biscuit and biscuits and gravy. Unfortunately my drive thru orders have been wrong multiple times so now I go inside most of the time."

"I don’t ever leave bad reviews but I have to this time. Service was amazing but the food was awful. When I got home and opened the box the 3 chicken tenders had no chicken in them. All three tenders were hard crispy fried bread with no chicken inside! The third tender I was able to break apart and try to dig some chicken out. The French fry's also tasted like someone poured a whole can of salt on them. Disappointed I spent $9 on this meal. Would have taken them back if I didn’t have an appointment to get to. Broke the tenders apart trying to get chicken and it’s all huge pieces of fried clumps."