The Original Willie's Bar-B-Q

"The food is good but service needs improvement. We had a list of what we wanted and we made it clear what we wanted when ordering via the drive thru. Now we ordered Shrimp and stated shrimp plate. We are told the wait as the seafood takes a while and we understand that the shrimp will take a while so when we finally get our order and get home. Opening the plate we discover that we received fish instead of shrimp. We called the store to find out what happened as we made it clear we wanted shrimp not fish and how did that happen. The lady said there must have been a miscommunication as they had charged us fish instead of what we requested. On the phone we spoke to the lady Melissa if I am not mistaken who said they didn't have any shrimp but that people make errors we are not perfect and that "she could still eat the fish and at least you have something to eat." The issue is not about being perfect, it's that customers go to get what they order not whatever you want to give out. Service is the issue not food. And I want to reiterate as the lady told us on the phone," we all make errors please put that on the review. ""

"Great standard BBQ restaurant. The combo meat platters seem to be a good deal for the price. The BBQ sauce was pipe-ing hot in the bottle, super fresh with a good flavor. Limited parking, but even when the restaurant is full, you'll get your food in 10 minutes or less."

"Well that was a lunch! Everyone was happy with their choice from the Beef Rib to the Chopped Brisket Sandwich. I had the 2 meat combo with 3 sides while my spouse had the Potato with The Works subbing fajita for brisket. The two meats I chose were Lean Brisket and Pulled Pork though I was heartily tempted by the Sausage. They were great and their signature sauce has just a hint of fruit. Most BBQ places fail on sides, but not so here. The Mac & Cheese was creamy & flavourful. The slaw had raisins and apple bits approaching a Waldorf. I doubled up on that."

"This was the worst place I ate on my three day trip to the valley. The staff locked me out 25 minutes before close. Then they locked me and ten other people inside after they closed!! We needed to walk back into the kitchen to find a staff member with a key to let us out. Plus the turkey plate was abysmal. Not even smoked. Tasted like cheap lunch meat. Sides were gross too. Abysmal experience."

"Worth the trip all the way from Arizona for good bbq. Authentic. Plentiful. Excellent service. Comfortable atmosphere. Clean. You'll make a good choice to eat here."