Whataburger

"I cannot begin to explain how terrible the service has gotten ! I get charged, then they bring me drinks 1 missing , I then wait all cars are literally gone so i asked the attendant if my order was almost out? She gave me a confused look which told me they forgot about my order entirely. I wait longer no apology, no manager bothered either she then brings me order and it's missing my applepies I was soo upset because I spent 50$ on mediocre food that I had to heat up because it was soo cold it wasn't even fresh ! I will never visit this location even though it's closer to home !"

"This whataburger is on m way home, and usually i once in a while get something, this time around the service was subpar, and the fries they gave me literally as touch as nails. This is the last and final time i go to this location, I'd rather waste more gas for better service and food. Whoever the manager on duty was needs a demotion From the fries shown below tell me which one of these fries is the mostly edible ones?"

"Get the Apple Cranberry with grilled chicken you won’t regret it."

"I have tried to give this location the benefit of the doubt many times!!! Somehow they are the slowest whataburger I have ever been too! The location on GPW and 107 is so much faster!!! I have been to WBs all over Texas even in Roswell, New Mexico! All those locations provide fast service excellent service! I just don't understand what the problem is here. I ordered my breakfast online at 0555 and the app gives you an estimate of time. I get to the drive thru at 0603, nobody in line just me and only one person sitting in the store drinking coffee. The whole time I'm waiting there was nobody behind me in the drive thru so its not like there was a rush. There is a girl wearing a gray shirt with her big white bow in her hair just killing time by the soda machine does not even acknowledge I'm there. They still owe me my drink but I'm being completely ignored... 610....615....finally....I get my food about 617 by a girl wearing an orange shirt. Im still being ignored by big hair bow girl....I tell her I need my drink and she gives me an annoyed look like im lying to her! She doesn't even offer me any condiments, cream, or sugar! So i leave and lo and behold no surprise my extra sausage patties i ordered for the bob and pancakes are not there!!! They will gladly take your money but they cant do a quick check to make sure all your food is in the bag.The Mgr or the tl or whatever she is needs some retraining.. if that's who is running the show no wonder the service is horrible!!!! Whoever is top dog at this store get it together... I will not be going back to this location anymore!!!! Stay away people they are extremely SLOW!!!"

"One of my favorite locations as for the most part they would get your order right the first time….. Till I received food poisoning. I contacted the store regarding their food putting me in the ER and they’ve gone radio silence about the situation. The lack of follow up was very disappointing. I am in disbelief a company this big would treat a situation of this magnitude with such little care."